Changes to international pages (3)
It's taken a little while to go through your comments and questions about the way we present content for audiences inside and outside the UK (see previous posts here and here). Our project team has helped me by answering a number of them below.
On the wider issue of being able to choose access to the UK/international front pages, we're continuing to look into possible options to address the concerns that so many of you have expressed.
Regarding the other issues raised, then:
Individual sections and features
We have added a UK Your Money section and a link through to the index on the international Business page after listening to the feedback of Geoff K and others. In addition, we have included Economy and Companies sections with headlines.
Some of you said that you want to see UK topics in the Have Your Say section, and we will be adding more top UK debates to the international index.
There was some feedback about fewer Entertainment and Sport stories on the international pages. The BBC Sport pages are still your main destination for all the coverage you could access before, and more UK-focused entertainment stories can be found on our international Entertainment index.
We had some comments from people who could no longer find UK political coverage on the international news pages. Our political coverage from the UK, and all the same stories, can be found in the UK section of the navigation bar on the left, under the UK Politics subcategory.
On a problem raised by "mikedbrit" of not being able to access video that was available before, via the audio/video section on the UK version of the site: unfortunately, we are unable to use the licence fee to fund distribution of full programmes in high-quality video to international users (we do of course offer many news clips across all sections, as well as live coverage during special events), or to sustain the existing narrowband offering that some of you may have been accessing. This means that the narrowband access - in particular to the One, Six and Ten O'Clock news bulletins - is being withdrawn.
"Giant_of_Nancledra" raised the issue of wanting to view a live parliamentary video stream. This coverage is available via the iPlayer and as such is not accessible outside the UK. However, we plan to later in the year launch Democracy Live which will offer live and on-demand video from all the main UK institutions and the European parliament. Users - both in the UK and around the world - will be able to search the video for representatives and issues that are relevant to them. These changes are not related to the editions switch we made last week.
We are aware that there are problems affecting Blackberry business subscribers seeing the wrong edition and we are working to try to resolve this issue. There is an ongoing issue with the Opera mini-browser which we are also investigating with our technical team.
AOL UK subscribers
Some of you who use the AOL browser are being routed through international servers and are therefore being served the international edition. We are working with AOL to resolve this issue and expect it to be fixed shortly.
There has been some response that this is about serving more advertising. While commercial placements were a consideration in this switch, the changes are not about directing readers to pages with more advertising or targeting adverts at expats as "BootsDaRov" suggested. Adverts were displayed on the UK version of news viewed by the international audience before the change.
Access to the UK headlines page
Some users, including "crosbycat", said that they were unable to click through to the UK news page. We presume that this refers to the link at the top of the News From The UK headlines box, which for a short time was not clickable, but now is.
Postcode field on the feedback form
A small number of people found problems entering their postcode into the feedback form. The form appears to be working correctly, but if you are still experiencing problems with this, please send an email to SiteVersionsFeedback@bbc.co.uk with the subject field "Postcode error", and we will investigate further.
Thanks again for all your comments, and just to reiterate the beginning of this post, we're continuing to look into possible options regarding the wider issues you've discussed.Update (17:40, 3 July): There's a new post answering some of your concerns here.
Steve Herrmann is editor of the BBC News website.