Right place, wrong time
The spectacular fire on the pier at Weston-super-Mare caused a fair degree of early morning teeth-gnashing in the newsroom, swiftly followed by heartfelt and relieved thanks to our fantastically public-spirited and technically literate audience.
We watched the fire raging - live - on a...err...rival news channel, who had the good fortune to have a cameraman/sat-truck operator living not far from the town. And boy, did they make the most of that stroke of luck! It was an uncomfortable hour, to be frank.
By the time our own team had hot-footed it to Weston, the fire was beginning to die down - but by then we had already received some fantastic "UGC" (User Generated Content) from scores of citizen journalists who were instrumental in helping us convey the drama and sheer scale of the fire.
In fact, by lunchtime BBC News had received almost 500 stills and dozens of video sequences from members of the public, either e-mailed or texted in to us. To everyone who contributed, a big thank you!
Whilst lots of you were contacting BBC News in London direct, many were in touch with the Points West newsroom in Bristol, while others were delivering some amazing pictures direct to our satellite truck in Weston (Ray and Ralph, that's you!). You can see some of their fabulous footage here.
Which just goes to show that you can strike lucky - or not - in having a camera crew on hand for unexpected news stories, but you can almost always count on someone with a camera being nearby. And that someone could be you!