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RBJdenton

Listed below are comments made by RBJdenton between Sunday, 28th June 2009 and Monday, 5th October 2009.

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What we'll be building in the next six months 6:16pm on 05 Oct 2009 Dear Sue_Aitch,
We are always reviewing what content is made available on the Red Button digital text service especially what content remains on Ceefax that we should bring across. In terms of what is available on Teletext we have had a meeting with them to discuss whether there is anything on their present service that could be carried by BBC but until all of their plans are made public there doesn't seem anything that we should carry.

29. Dear Dilston1942,
I will take this up with editorial team who provide the foreign currencies content.

30. Dear Mr Godfrey,
Firstly not all satellite boxes are slower to load but as content is arranged across a number of satellite transponders there is a "re-tune" from certain content to other content. This can make the load time longer. We have worked hard over the last few years to reduce this load time but due to the satellite infrastructure we will never reduce it fully.
We have also made a call about putting key content next to BBC channels. Other content such as travel information is located on a separate transponder and so it takes a "re-tune" to get to it. We also made the decision to add the weather video to this section as there is no linear broadcast available where this content is located.
Ceefax can not be re-introduced as it relies on an analogue TV signal for broadcast and obviously as these signals are now being switched off as part of the government's initiative to deliver a fully digital UK, it will disappear by 2012. see DigitalUK website for more information.
If you wish to make your voice heard then the BBC Trust is running a Red Button Service Licence review. Visit the Red Button help pages to see more or else go online to BBC Trust Consultations.
Best Regards,

John Denton
What's On BBC Red Button: 19th September - 2nd October 6:02pm on 05 Oct 2009 Dear Sue_Aitch,

Agree that celebrating the 35 years of Ceefax would have been good idea but at this stage although we did mark the occasion in the press, the red button didn't carry any specific story about it. Apologies for forgetting our heritage!
We should have sent one to CBeebies birthday of the week but they only show up to 6 candles due to its young audience.

John

Groovyccb121,
You are right to note that changes are a foot on the Freeview platform due to the arrival of HD in December. I will be posting some comments about the changes in next week or so.
John
What's On BBC Red Button: 3rd - 16th October 5:56pm on 05 Oct 2009 Dear AlaninBelfast,
Freesat offers our text service and up to 6 streams of Sport video content via the Sport Multiscreen (page number 3001).
In regards to other red button content including the News Multiscreen, we are constantly reviewing what content and when it should be deployed onto the Freesat platform. We are guided by how subscriber numbers grow on this platform and how we can prioritise resource to deliver this set against a full range of products we have ear-marked for delivery across multiple platforms. At present there has been no decision to deliver further red button content onto Freesat until earliest 2010.
Open post: Thursday, 10 September 2009 5:48pm on 05 Oct 2009 Dear All,
Apologies for being radio silent these past months but I knew that Andrew B has been ably answering your questions.

I am back to answer some of the outstanding items and hope to be able to create a few new threads over the next month about changes happening to red button service.

Hello boilerplate: in regards to CBBC eXtra video being played out over night.
CBBC eXtra is additional video content that is made for Children aged 6 to 12, as such it does seem odd that we play it out over night. However, as presently it is actually easier and cost effective to let it run from early evening into the small hours, we have made the decision to let it broadcast over night.
Obviously if we have other red button content available then we would play this out but we do not always have full rights to broadcast beyond a fixed period or time.
We are presently reviewing the play out of CBBC eXtra video over night and looking to see whether there is more appropriate content that we could play out instead.
Understand this doesn't give you much more than previous post but watch this space in terms of the review.
Open post: Thursday, 10 September 2009 5:32pm on 05 Oct 2009
What we'll be building in the next six months 6:05pm on 20 Jul 2009 Dear Mr Godfrey,
On certain platforms, BBC Red Button performs well and the load times are good. We accept that Sky and Virgin do not operate as well and a post elsewhere outlines why this is the case - boxes do not cache content and the architecture of each of those platforms splits up content so it takes longer to get to it.
Meanwhile, we offer a full range of digital text content that market research has shown viewers want and like. We cannot offer everything but we do take a serious look at what is best offered via TV and what people can access elsewhere such as the web or on Teletext.

Dear Shambles - we cannot legally call these channels and much of the content made available on them recognises that they are only accessible via a red button which controls access and protects rights.
We have since last Olympics carried programme data about all Red Button Sporting content both on line, within the Sport Multiscreen and on the now/next 301 and 302 streams.

Dear vfrvulcan
Most red button programming now gets a mention in the Radio Times magazine as part of the programme listings. We will look into how we can better note which stream is being used and how we can get more information out to the viewers so they can plan their schedule better.

Best Regards,

John Denton, Managing editor
What we'll be building in the next six months 5:58pm on 20 Jul 2009
Wimbledon - Anatomy of a Service 5:55pm on 20 Jul 2009 Dear KCmuppet,

Just to let you know that we do deliver the basic text service to Freesat which is available from all BBC Channels. You can also watch the same amount of sport content as viewers on Sky and Virgin by accessing the Sport Multiscreen on 3001.
I know that you most likely wanted more red button content than this but for now we are not able to prioritise that work to be able to deliver it properly.

Best Regards,

john Denton, Managing Editor
BBC Red Button now available via BBC HD 10:42pm on 28 Jun 2009 Sport has been fully available on Freesat since Olympics - press 3001 or select Sport Multiscreen to see the same sport video as you would on Sky or Virgin, and much more than Freeview viewers get.
This weekend you will have seen we showed Glastonbury to Freesat viewers for first time - its a test service for now but will continue this week with all of the Glastonbury highlights. You need to press red on BBC 2,3 or 4 channels to see it.
What's On BBC Red Button: 20th June - 3rd July 10:39pm on 28 Jun 2009 Dear All,

Freesat does have red button Glastonbury - its a one off special but you will see two stages of music like Freeview viewers.

Wimbledon and Sport has been fully available on Freesat since last year's Olympics so press 3001 or go to Sport Multiscreen to enjoy this year's tennis - up to 6 courts to choose from....

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