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appleipod2008

Listed below are comments made by appleipod2008 between Monday, 30th March 2009 and Monday, 30th March 2009.

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Tough times for Tiscali customers 8:28pm on 30 Mar 2009 We have been a Tiscali broadband customer since 2004 but decided to change to Orange in 2007 because of a good offer which allows us make free calls to other countries. This is where the problems began. Cancelled the account, went fine. However, the following month we received a bill for our 'supposed' Tiscali account. We refused to pay of course. Phoned customer service and they confirmed that it would be cancelled but received another bill the next month! This went on and on for over a year. We even had a debt company threaten us if we don't pay when in truth, Tiscali owes us money! They took payment from our account despite cancelling the standing order which doesn't also makes sense (but that's another story)! To date, they haven't credited a single penny to our account nor compensated us for the inconvenience and numerous phone calls to their premium CS number which was no help at all!

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