BBC Blog Network

User Profile

jaysav1982

Listed below are comments made by jaysav1982 between Monday, 30th March 2009 and Monday, 30th March 2009.

«Newer
Older»

Tough times for Tiscali customers 7:55pm on 30 Mar 2009 I was a customer of Tiscali at my old flat which I left in January 2009. Tiscali were given sufficient notice that I was cancelling my account. I was very surprised this week (24/03/09) to recieve a bill from Tiscali for calls and charges made since I moved out of my old flat. It turns out the new tenant has been able to use my CANCELLED phone line to make calls. Since talking to a very unhelpful Tiscali customer services, they informed me that 'Yes, there is a cancellation on my account but this hasnt been done'. When I asked why this hadnt happened, the line went quiet. They then asked my to send copies of my utility bills to prove I moved out the flat when i said I did. I have since told them that, I will forward a letter from my old letting agents as proof that I do not live there anymore. As for the bill, I have drawn quite a few blanks.
I will never be a Tiscali customer again.

«Newer
Older»

The BBC is not responsible for the content of external internet sites