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Kenny Miller

Listed below are comments made by Kenny Miller between Tuesday, 30th December 2008 and Tuesday, 30th December 2008.

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BBC iPlayer subtitles increase: our early Christmas present to hard of hearing people 2:42pm on 30 Dec 2008 Jonathan, thanks for this update, it is very useful particularly the bit that says that the old download manager will not allow subtitles to be shown, presumably that is why I still can't get subtitles, it doesn't seem to explain why I can't get them on I-Player without downloading. I have been using I-Player almost since it was launched and have found it very frustrating as a person with hearing difficulties to follow programmes without subtitles.

It angers me to think that the solution appears to be a simple download of new software whichI haven't been asked to download even though I use the I-Player regularly. Surely the BBC has a responsibility to keep the licence fee payers informed on such an important subject for people with hearing difficulties, it seems to be judged to be sufficient to slip it in the middle of your blog as if we all knew about it already - well we don't! Please can you let me know on this Blog how one should access the new software?

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