More fees from Ryanair, the airline Britain loves to hate
From Thursday, all Ryanair passengers face a £5 charge for the now mandatory online check-in as airport check-in desks are eliminated.
This latest move from Ryanair chief Michael O'Leary is bound to get customers hot under the collar, but will the airline we love to hate really suffer as a result?
Panorama's Vivian White has been out meeting the people who fly Ryanair as well as those who've worked for the airline. Here he gives a sense of what to expect when Panorama's Why Hate Ryanair? is broadcast on BBC One on 12 October at 8.30pm: