Fix the (inaccessible) web
Ever found that you can't use a website and have no idea how to report it? Or worse, the feedback facility is as inaccessible as the rest of the site? Well perhaps you should put Fix The Web in your favourites.
Launched this week by Citizen's Online with help from its project partners, Fix The Web is a two-way feedback street. It provides a very simple way of reporting bad website experiences via a short form. Volunteers then pick up these reports and feed them back to the developers of the website.
The idea is that it's less time consuming and frustrating for the disabled people having the problem and that useful and enlightening accessibility information gets fed back to the site owners.
So how bad is the web?
"One of the strong things that came from the experts we consulted is that they didn't really know what were the main things that bother disabled people," says Dr Gail Bradbrook, project manager. "It felt everything was so top down. So the first thing we're trying to do is make it very easy to let disabled people have their say, in less than 60 seconds."
And why should web owners listen to disabled people who get in contact via the site?
"There is a really obvious business case to making the web accessible. Disabled people have a 50 billion spend ... there's potential for legal action to be taken ... and there is a moral case that the internet should be open to everybody."
As well as a web form, you can report bad website experiences via Twitter by using the following two tags together: '#fixtheweb #fail'. A downloadable toolbar is also on its way.
Fix The Web is hoping to have 250,000 reports within the next two years and you can keep a track of how the project is doing by following the count on their website.