BBC BLOGS - Open Secrets
« Previous | Main | Next »

Slow, slow, quick, quick ...

Martin Rosenbaum | 14:56 UK time, Thursday, 5 October 2006

Is a new sense of urgency gripping the Information Commissioner's Office?

I only ask because things seem to be speeding up in the handling of one of my complaints, which had been affected by lengthy delays that I described here.

Three weeks ago I finally received an email from the Complaints Resolution Officer who will be examining the case. He asked me for some additional documentation.

Since I was a little busy at the time, and since the ICO had done nothing to investigate the complaint for the first 13 months since its submission, I hoped they might cut me a little slack on the time for me to reply.

Instead I was impressed to receive two reminders chasing me for this documentation (which I have now supplied) in the three weeks since it was first requested. The complaints officer involved in this case has certainly shown a devotion to speed of action which is rarely encountered in dealings with the ICO.

I now look forward to further fast-moving developments in this case - or is the urgency only required when it's my turn to do something?

Comments   Post your comment

This post is closed to new comments.

More from this blog...

Latest contributors

BBC © 2014 The BBC is not responsible for the content of external sites. Read more.

This page is best viewed in an up-to-date web browser with style sheets (CSS) enabled. While you will be able to view the content of this page in your current browser, you will not be able to get the full visual experience. Please consider upgrading your browser software or enabling style sheets (CSS) if you are able to do so.