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Covering the Tube strike in a social media age

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Steve Phillips Steve Phillips | 16:08 UK time, Wednesday, 6 October 2010

Monday was disruptive for the majority of London's commuters, and it's times like a Tube strike where having reliable information is paramount.

The team at BBC London were broadcasting travel news on all the conventional channels: radio, TV and on the website.

But in the age of social networking sites like Twitter in particular, travellers had the advantage of being able to share updates and advice on a faster and more local level.

Our twitter feed, @BBCTravelAlert is now an established hub for those on social media who can not only receive updates but also share them around. Over the strike, its updates were viewed and shared by over 61,000 people.

Last week I blogged on our interactive Tube strike map, a recent innovation where you can see the latest reports from Londoners and updates from us.

The technology is still developing, but as a principle it works. We were compiling stories from full line closures to how long some of you were waiting for a 95 bus.

Well over 100 reports were present on the map at any one time, and the page was visited by over 21,000 people.

We also posted feature-length travel bulletins that you could listen to at your leisure on the sound social network audioboo, and thee updates were listened to over 5,000 times over the last two strikes.

It proves that you don't need to wait for the information you need, however big or small - as it's you and us spreading the word.


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