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Paper Monitor

12:42 UK time, Wednesday, 28 January 2009

A service highlighting the riches of the daily press.

Metro doesn't need to make you smile in the morning - but isn't it nice when it does?

Paper Monitor is all a-glow at its tale of how Sir Richard Branson phoned an irate Virgin customer who penned "what's been called the best ever complaint letter".

The e-mail, sent after a flight from Mumbai to London last month, contained a photo of what appeared to be two sponges. And it read thus: "Look at this Richard. Just look at it. I imagine the same questions are racing through your brilliant mind as were racing through mine on that fateful day. What is this? Why have I been given it? What have I done to deserve this? And, which one is the starter, which one is the dessert?"

It gets better in the Daily Telegraph, which runs an online picture gallery of the meal in question, along with further extracts from the complaint e-mail: "Well answer me this Richard, what sort of animal would serve a dessert with peas in. I know it looks like a baaji but it's in custard Richard, custard."


Sorry for the break in transmission, Paper Monitor is attempting to recover from one of those laughing fits so incapacitating that colleagues gather, bearing concerned looks and the first aid kit.

Feel the need for some joy in your life, or perhaps a quick pass to the sick bay? Click here, and scroll down to where the beleaguered passenger shares his impressions of the main course. (The BBC is not responsible for the content of external internet sites. Or the funny looks you may get if you snort tea through your nose.)

Meanwhile, the Guardian has taken to promoting its online presence by adding its favicon to almost every page. It's a "g" - lower case, with a very similar curved font to Google's own mini "g" icon.


Sorry again, Paper Monitor has just spent several minutes toggling between a Google page and a Guardian page, comparing favicons. An idiot who is easily amused, but a happy one.

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