Only today I received several more emails and letters from disgruntled commuters, angry that they haven't qualified for a refund on their season ticket because the company narrowly hit its punctuality target.
I've already reported that five of the region's MPs have called for Southeastern to lose its franchise.
Now the MP for Gillingham and Rainham, Rehman Chishti, has decided to give commuters their say on the issue.
He's conducting a survey to find out what level of service his constituents are experiencing from Southeastern.
The survey will focus on punctuality, overcrowding, the service during adverse weather conditions, and ultimately whether Southeastern should keep its franchise.
But Mr Chishti's survey comes at a time when a survey by the rail watchdog Passenger Focus reveals that the majority of passengers say they are satisfied with the service provided by Southeastern.
That may be surprising to regular commuters but the questionnaire for autumn 2010 shows that 80% of train users were satisfied with the service provided.
I should point out that the poll was conducted before trains ground to a halt during the arctic freeze in December and before the company increased fares by up to 12.8% at the beginning of January.
So if you're not one of those that, according to Passenger Focus, are happy with the service provided - you know what to do - tell your MP.