Warm Front is a government grant scheme in England that gives poorer households up to £2,700 to make their homes warmer, healthier and more energy efficient.
As Dom Littlewood found out, Warm Front has left some people without a warm glow.
Dom spoke to Robert Flello, MP for Stoke-on-Trent South. Robert said to Dom that he has received many complaints about the Warm Front Scheme - constituents telling him about poor workmanship and excessive costs.
Warm Front is run by Eaga. Paul Varley, their Divisional Managing Director, told Dom:
"The contractors aren't charging too much for the work they are doing. It's important to compare what the Warm Front scheme offers versus the equivalent in the private sector. When the government's independent auditor undertook that analysis they concluded we were a third cheaper. We continually monitor our supply chain to ensure it delivers value for money.
"We don't always get it right, but where we don't get it right we put it right. In the last two years we've helped half a million people and across the scheme life we've helped close to two million people."
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