BBC BLOGS - The Editors
« Previous | Main | Next »

Network problem

Post categories:

Steve Herrmann Steve Herrmann | 13:10 UK time, Wednesday, 10 June 2009

People had problems getting onto the BBC News website a little while ago. We think we've tracked it down to a problem with our network and the problem should now be fixed. Let us know if it's not. Apologies for those of you who were trying to access the site and couldn't.

If you missed PMQs, you can watch it here.

Comments

  • Comment number 1.

    This comment was removed because the moderators found it broke the house rules. Explain.

  • Comment number 2.

    Network problems happen to all of us. Not to worry, we forgive you. :)

  • Comment number 3.

    Sorry, still can't get in, so couldn't see your request to let you know if the problem still wasn't fixed... No, of course it's working again, but isn't your request a bit of a "Please let me know if you don't receive this" ?

  • Comment number 4.

    # 1. At 3:56pm on 10 Jun 2009, ReginaldJeeves

    This comment has been referred to the moderators. Explain.


    Ahhhhh.....you people prove me right every time....you just can't help it.

    Thank you.

  • Comment number 5.

    ....as I said in comment #1...

    I, for one am glad the BBC network failed.

    I personaly think that they,the BBC, pump government left-wing propoganda.


    :)

  • Comment number 6.

    Well, I'm glad that:
    1. Someone noticed
    2. It wasn't only me
    3. It wasn't my fault
    4. It's fixed

  • Comment number 7.

    #5

    I do agree that the BBC pump out pro-government propaganda although any resemblance between this Government and the left wing of politics is purely coincidental. The left wing would never make it into government that is why they stick to their principles.

  • Comment number 8.

    What on earth has all this got to do with a network outage?!

    FWIW, I had some message along the lines of "we've run out of network nodes" or somesuch... I just switched to the BBC Two home page and watched PMQs from there instead.

    Simples!

  • Comment number 9.

    1st/ A gunman armed with a rifle has shot and killed a guard inside Washington DC's Holocaus
    1 man dies big deal
    2nd/Could Earth collide with Mars?
    in maybe 3 million years time. fear fear fear & more fear!
    3rd jenson button plays with toy cars
    What!!! is this front page news.

    when u redesign the site maybe u should have a look at the content too!!
    dumb dumb & dumber

  • Comment number 10.

    I have always headed straight for the BBC news when overseas when the internet was available. This past ten months it has increasingly become unusable to all but the most determined.

    I would open each interesting headline from the news feed in a new tab, then turn to page and click a link if I saw one of interest then on to another tab while that page down loaded. All of that came to an end this year with the huge increase in advertising (the same two adverts over and over again) it is torture to get through the news.

    The international version of the BBC news has become an unusable and unreadable maze of dead ends. Almost every page has an advertisement that after waiting for it to download.......it plays.......then while you wait and wait for the news in the headline..........nothing. The video content takes over and each page is a noisy useless piece of junk. I gave up and use Google news now while abroad, but steer clear of the BBC links.

  • Comment number 11.

    The changes all look simple enough, will be happy with that new format.
    [Unsuitable/Broken URL removed by Moderator]

  • Comment number 12.

    The BBC is GREAT!
    Especially Radio Four but don't let it go to your head!
    There are still a lot of listeners who enjoy stuff like the Reith Lecture,
    Please don't Dumb the quality down.
    Caretarious

  • Comment number 13.

    How dare the BBC have a network problem, I mean we all have problems but really the BBC.............
    Joking

    I noticed this error yesterday, I wondered what an earth had happened, first time it's ever happened to me, but don't worry we here have had worse,
    Telephone call cut offs
    Internet connection not working for two days at a time

  • Comment number 14.

    Network problem
    Roger That [Slang, usually used in radio transmissions such as military communications, meaning "I understand" or "I hear you." Synonymous with "I copy that." Often just "Roger"]
    10-4 [APCO 10-code for "I understand your transmission"]

    SNAFU
    One of a progression of military situational indicators:

    1. SNAFU - Situation Normal, All F'd Up - Thing are running normally.
    2. TARFUN - Things Are Really F'd Up Now - Houston, we have a problem.
    3. FUBAR - F'd Up Beyond All Recognition - Burn it to the ground and start over from scratch; it's totally destroyed.
    This day started out SNAFU, but then my machine went all TARFUN. The place was totally FUBAR after that.

  • Comment number 15.

    The iPlayer messageboard (11th June 9:45 pm) is full of people who have blank screens where a stream should be, and the diagnostics (speedtest) screen is blank.

    Nope, not fixed.

  • Comment number 16.

    Glad it isn't just me

  • Comment number 17.

    Purleeeease start working again. I hardly watch the conventional box and want to catch up with programmes before I go to work.

  • Comment number 18.

    The fault is that http://wwwimg.bbc.co.uk/glow/1.4.2/gloader/glow/glow.js and associated files are being transferred gzipped without being flagged as such, and Firefox is choking on it.

    HTTP request sent, awaiting response... 200 OK
    Length: 26288 (26K) [application/x-javascript]
    Saving to: `glow.js'
    ...
    $ file glow.js
    glow.js: gzip compressed data, from FAT filesystem (MS-DOS, OS/2, NT)

  • Comment number 19.

    nowster, thanks for confirming im not going mad!
    its been a long night and i am very disappointed i couldnt watch dr who.

    i would gladly pay for this service, as well as my license fee.

    here is a piccy of what has been explained, please help
    http://imagebin.org/52157

  • Comment number 20.

    The problem is that the response from the server is not saying that the content is compressed. See http://www.http-compression.com/ for details of how that's supposed to work.

    The response that the wwwimg.bbc.co.uk server is giving is:

    HTTP/1.0 200 OK
    Server: Apache
    Last-Modified: Wed, 13 May 2009 13:21:38 GMT
    Content-Type: application/x-javascript
    Cache-Control: max-age=315346866
    Expires: Sun, 09 Jun 2019 19:21:25 GMT
    Date: Thu, 11 Jun 2009 23:00:19 GMT
    Content-Length: 26288
    Connection: keep-alive

    without mentioning

    Content-Encoding: gzip

    This affects Firefox, Opera, Midori, and Seamonkey, and probably many other browsers. IE is not affected because it doesn't read the headers and makes its own guess as to what the content is. Some people will still have the uncompressed script in their browser's cache and, for them, iPlayer is still working.

    It's also possible that the errant scripts were incorrectly restored from a backup, should have been decompressed on restore, but weren't.

    When this is fixed, you'll need to clean your browser's cache to remove the failing JavaScript.

  • Comment number 21.

    I'm on IE and early evening yesterday I had the same problem of blank everything. Switched everything off last night, but it's the same this morning.

    I'm not too good on the technical stuff... Do I wait hopefully, or this something I can do? Is it because of whatever they've been doing for the Mobile Day?

  • Comment number 22.

    Same here using Firefox and other browsers on Debian and IE and Firefox in Windows XP. I get white spaces on BBC news flash, though BBC blogs with flash work fine. And iPlayer doesn't scroll or play any content. All other flash site work fine. Cookies cleared, cache cleared etc etc

    I guess we just wait and hope they fix it?

  • Comment number 23.

    What's happened to our old feeds and I do see that HYS is up to their old tricks again, withness the bloggs on constituional change. Perish the thought that the establishment should be forced to change just like the BBC.

  • Comment number 24.

    Haven't been able to access the News Front Page for 3 days now -tried a few minutes ago and still the same, but the home page is ok

  • Comment number 25.

    This comment was removed because the moderators found it broke the house rules. Explain.

  • Comment number 26.

    This comment was removed because the moderators found it broke the house rules. Explain.

  • Comment number 27.

    I had a problem of surfing of this website.
    Now my problems are solved.
    I am easy to see,listen,watch important videos on many subjects by immediate manner.
    Thanks to bbc for upgrading technology to us.

  • Comment number 28.

    I resent that I cannot use a radio button to access UK pages when I am not in the UK. Why the change? I can see no good reason.

 

BBC © 2014 The BBC is not responsible for the content of external sites. Read more.

This page is best viewed in an up-to-date web browser with style sheets (CSS) enabled. While you will be able to view the content of this page in your current browser, you will not be able to get the full visual experience. Please consider upgrading your browser software or enabling style sheets (CSS) if you are able to do so.