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New Beta Homepages for Radio Stations

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Chris Kimber Chris Kimber | 17:00 UK time, Monday, 11 June 2012

Index cards stuck on a grid attached to a transparent wall. They all sit in the column saying

The planning wall in the Radio & Music product office.

Today sees a significant step towards the new Radio and Music product with the release of new beta station homepages for most of the BBC's radio stations.

This is the biggest change since the updates which I blogged about in February. It is the result of work by Andrew Scott's Radio & Music team in Future Media, and our editorial colleagues in Mark Friend's department, Audio & Music Interactive.

These pages are being released under a "Beta" banner, meaning they are not yet fully complete, and will not yet replace existing homepages (with the exception of Asian Network and 5Live Sports Extra which have already moved over to the product).

The reason we are releasing them now is to gather feedback on both audience needs and technical issues, which will help us ensure any major concerns can be dealt with before the product is launched later this year. Take a tour of the new features on our Welcome Page.

Menubar, showing Radio (Beta: What's new?), and Stations | Categories | Programme Finder | Schedule | Favourites

Consistent navigation across stations, showing link to welcome page

The most significant thing about this beta release is it shows how we're working to bring all of the BBC's radio stations together into one easy to use product, replacing the widely diverging designs, back end systems and technology that currently exist.

Our aim has been to put audience needs first, using a combination of usage data analysis, user testing and audience research to ensure that radio listeners get even more from BBC Radio.

Easier access to BBC Radio

The first thing you'll notice if you click around between stations is that we are trying to make things simple by using a consistent template across every station. Once you "get" how one station works, you don't have to re-learn it for a different station. For example, the link to the station schedule is in the exact same place for every station.

Later this year we'll be enhancing the look and feel to ensure that the character of each station is brought out even more.

We have listened to feedback from users and moved away from the pure "carousel" approach that many people didn't like with our earlier test site.

Greater control over your radio

With greater accessibility to radio comes greater control over content. One key feature that we are prioritising is the ability for the user to "Favourite" programmes and clips, by clicking the "Add To Favourites" link.

This allows users to save items to listen to later, and quickly get to the content they want via the Favourites page, giving a more personal and simple experience.

Promo image with the favourites

Add to Favourites

We have made this feature available to logged-in users only, so you can quickly get to your Favourites wherever you are and on all your devices. As more and more people use multiple devices - laptops, desktops, tablets, smartphones - this really makes sense.

So, if you see something at work you want to listen when you are at home, simply log in, click the "+" button next to the item, and quickly find it again via Favourites later.

Over time this feature will become widely available on all radio pages.

Discover more great content

With this beta release, we have made listening live extremely prominent (most online streaming is to live radio, not on-demand), creating a large space where we will progressively enhance the live experience.

Currently we are offering just the basics around the on-air programme and what's coming up next, but in the future we will use this space to surface more relevant content and context, whether that's related links or audio clips, archive content, live video, audience feedback or synchronous programme information.

Radio 2 homepage, showing live tab

The live tab offers information and content that enhances the live experience.

Alongside listening live, we're using a "tabbed" approach to present a wider range of content to users in a digestible manner. By having separate tabs which you can click though, we can expose content grouped by, for example, genre (e.g. Radio 4 comedy), automation (e.g. Popular Shows) or by editorial curation (e.g. Highlights).

Responsive pages

In line with the BBC's four screen strategy, to allow access to BBC Radio when and where you want, we are working to make the new station homepages work in a responsive manner across desktop and tablets, regardless of screen size. By "responsive", I mean that the homepages will detect and adapt to the particular device you access them on, giving you the optimum size and format for the screen you are using.

Unlike the new TV channels sites, for now we have taken the decision to offer different views of the station sites for mobiles (from the same code base) to ensure that as many mobile devices can quickly access BBC Radio on the go as possible. We work closely with the TV & iPlayer team, so will learn from what they are doing with a fully responsive design for the future.

Let us know what you think

Lastly, and most importantly, we want to hear from you with your thoughts on the new station homepages. You can complete a survey, send us an email (radiobetafeedback@bbc.co.uk ), comment below, tweet with the hashtag #bbcradiobeta or use our Feedback page.

Radio3 homepage on iPad in portrait - showing how content boxes rearrange to suite the orientation, from a column on the right hand side to a row on the bottom.

Screenshot of Radio 3 Station Homepage on an iPad oriented in Portrait

Chris Kimber is Executive Product Manager for the Radio and Music product

Related posts (added June 12):

Comments

  • Comment number 1.

    Awful.
    I didn't think you could make it slower to find a "podcast" for a particular programme, but how wrong I was. It was fairly quick a year or so back, but then it got a little fiddly - needed to find the podcast link, then had to re-sort the list, then hunt. But at least there were lots of programmes per page. Now, play hunt the podcast link (not easy now, so gave up and went via the programme itself). Then click on the alphabet link for the programme. Then page through the lists (only one column per page), in my case four times. Then found the programmes page. What was once a few clicks and a few seconds is now, well I lost count quite frankly.
    Why don't you get people to try out the pages, by actually using them, before release?
    Madness.

  • Comment number 2.

    ^ There's always one... Just scroll down and click the BIG button that says Downloads. Sites look good. Some issues with linking to programmes, but just seems to be a URL thing (they go to beta.)
    Definitely a step in the right direction

  • Comment number 3.

    Was this exciting new development responsible for the virtual shutting down of the iPlayer Desktop downloading system?

    Why can't the BBC finish the software they have before launching a completely new beta system to do things nobody ever wanted?

    I for one am quite happy using iPlayer to listen to the few remaining quality radio programmes available from the BBC. Do we really need another new way to slow our browsing down?

    If it aint broke don't fix it! Also, if it IS broken, (*) PLEASE DO FIX IT.

    Can someone not go back and undo whatever they did at the end of last week?

    PLEASE..!?!?

    (*) = It really is very broken again.

  • Comment number 4.

    What a mess the new site is. It is hard to navigate, trying to find a programme to listen again is near impossible, why do we keep getting constant changes if the site works for most people why waste valuable recourses constantly changing it. I keep hearing the bbc needs to save money but it seems to me an awful lot is being spent on change for changes sake. I have no doubt I'll eventually get the hang of it (if I can be bothered to waste hours of my time) just for some clown to change it again to be 'trendy'

  • Comment number 5.

    Looks like the /programmes (and schedule) related links aren't working properly on the beta sub-domain. For example http://beta.bbc.co.uk/radio4/programmes/schedules/fm is redirecting to http://www.bbc.co.uk/programmes which is rather unhelpful.

    In terms of the new beta radio sites I think they're a great improvement on the previous version. The navigation is now much easier to understand and looks better laid out. I think the station logo on each page could be enlarged, perhaps by removing 'BBC Radio' from the graphic, as after all this is already present above it on the page.

  • Comment number 6.

    Dreadful!!!

    I either listen live to radio5 or go to demand a programme from radio4(extra). Now I can't find the schedue for any of the stations. Click schedule, and you get a list of the programmes alphabetically.

    WHAT was wrong with the previous version? BBC IT guys run out of work or something?

  • Comment number 7.

    Err, yeah, can't get to the Radio 4 Schedule from the Radio 4 homepage #fail

  • Comment number 8.

    @6 & @7: The problem with the schedule lies with how /programmes is set up to process URLs when running on the beta sub-domain. For whatever reason when on the beta sub-domain instead of mirroring it redirects to the main site without copying the rest of the URL across.

    In fairness to Chris and his team the programme schedules do load correctly on the 'other' sub-domain, which they tested their design on before they moved it to the beta sub-domain. Fingers crossed radio can have words with the relevant people and get this resolved quickly, as it's a big inconvenience.

  • Comment number 9.

    @8: OK, fair dinkum. Maybe make the 'Return to current Homepage' link a bit more obvious whilst you're ironing things out..?

  • Comment number 10.

    hello,
    some brief answers to comments so far...

    @Keith, @My Say, @pard0e: You are right, we have an issue with /programmes beta domain, which means that some links are not working as they should. In particular, the links to station schedules and categories are not taking you to the correct pages. The good news is that we have a fix planned which will (hopefully) resolve this problem very soon (today).

    @Squirrel: no, the radio beta has absolutely nothing to do with any issues with the iPlayer desktop system. I suggest you look at the iPlayer Help site and then report the problem here: http://iplayerhelp.external.bbc.co.uk/help/downloading/

    @Vanlyden: could you be more specific about the problems you are having? Why are you finding it difficult to find a programme? Have you tried typing the name of the programme into the Programme Finder?

    @RedwoodRon: have you tried clicking the big "Downloads" button towards the bottom of the new station homepages? It takes you directly to the station specific area of our Podasts directory

  • Comment number 11.

    Quick update: the problem with the links to schedules and categories (etc) not working properly has now been resolved, which means for example if you are on the Radio 4 beta site (http://beta.bbc.co.uk/radio4%29 and you click on "Schedule" in the top navigation bar, you will be taken straight to the Radio 4 schedule.

    Apologies for this problem, but glad we've got it sorted quickly!

  • Comment number 12.

    I am on this page http://www.bbc.co.uk/asiannetwork/latest-programmes and I click on stations , I get re-directed to http://beta.bbc.co.uk/radioscotland .

  • Comment number 13.

    Not sure if it's intentional or another 'beta sub-domain' related problem but the new local radio sites aren't loading. For example typing beta.bbc.co.uk/radiocambridgeshire is redirecting to the local news site, instead of displaying the new beta version of the site.

  • Comment number 14.

    There seems to be a fashion for updating perfectly functional websites with heavyweight Ajax / javascript based dynamic updates.

    While this could be great, I have yet to see an implementation that actually improves the end-user experience. Most of the BBC updates have, while making the sites look prettier and more "iPad" have the effect of making them harder to navigate and slower to load (not to mention less robust).

    It's not just the BBC, either. This is becoming endemic. The update to the Met office site is positively shocking. Looks very pretty, but is a major step backwards in terms of user experience.

    Just because you can do something doesn't mean you should.

  • Comment number 15.

    Never bothered much with the station homepages before as they were a bit of a mess but these are wildly superior both in terms of appearance and functionality. Might start using them now. Ta.

  • Comment number 16.

    Ah, just found a problem. Listen Live launches the Radioplayer. I'd rather just listen in the tab if you don't mind. Cheers.

  • Comment number 17.

    I think it shows the attitude of certain parts of the BBC to English local radio that you have ignored that sector entirely - if you'd really converted most of the BBC's radio stations to new homepages, you'd have to have worked on the local stations.

    As it is, it doesn't look like you've covered most BBC stations at all - none of the English local radio pages have a new look homepage. In fact, bizarrely, none of them have an "old-look" home page either, just a page of news headlines.

    Why on Earth don't local BBC stations have their own station homepage, and relevant webpages? It is crazy that a BBC local station no longer has even a perfunctory dedicated web presence.

  • Comment number 18.

    @17: From what I've seen they are converted, they're just not currently available on the beta.

  • Comment number 19.

    @Ivan - thanks! Glad you like them. I hear your comment about listening in the page, it's something we're discussing

    @NottinghamFlorist: Radio Norfolk is available now, and pages for the other local radio stations will be available soon. We have definitely not ignored local radio, just doing a phased roll-out. http://www.bbc.co.uk/radionorfolk/

    @Eponymous Cowherd: could you be more specific about the navigation problem you mention?

  • Comment number 20.

    Great to see sign-in and favourites, but the latter currently shows a listing different to that selected via iPlayer. There must be a full alignment between the two.

    Russ

  • Comment number 21.

    The screenshot illustrations on the beta what's new page cite 'Podcasts', but the actual new beta pages have translated it into 'Downloads'. This is likely to cause confusion, and I suggest it be changed to 'Podcasts & downloads'.

  • Comment number 22.

    Every station homepage should render a listen live clickable in the initial (default) presentation. The Radio 4 new beta default currently shows the highlights tab, whereas I understand it should be the live tab (if the stations are to be consistent, which would seem to be the intention). If the stations are intended to have an inconsistent presentation, please could a listen live block be added to Radio 4.

    Russ

  • Comment number 23.

    @Russ. I presume it's to do with Podcasts being connected with iPods. Downloads is more generic. Just a guess.

  • Comment number 24.

    Chris@19
    Glad to hear you are considering listening within the tab.

    I would use Radioplayer but you cannot save stations without enabling third party cookies. In fact, with the beta, unless I'm missing something, you cannot save them even if you do. And for some reason if you stop the stream and go back to it after a while you have to go via another station to start it again. I also notice that if you navigate to another station homepage and then click on listen live, it launches another Radioplayer instead of changing station of the one already launched. Using Chrome if that's any help.

    Russ@22
    Yes, R4 does land on the wrong place leaving you having to scroll through to the listen live block.

  • Comment number 25.

    Not bad overall, just a couple of reservations on the design front - I also feel the station logos are too small, particularly with local radio where 'RADIO NORFOLK' in small writing over to the left hand side isn't exactly very prominent, also the dark backgrounds feel at odds the rest of the stations' programmes pages which are generally lighter coloured.

    It would be nice to have a 'programme finder' on the TV header as well; I know it is possible to search for a programme by typing its name in the URL after http://www.bbc.co.uk/programmes/ but I doubt many users are aware of this feature.

    A trifling issue - the local radio stations Oxford and Lincolnshire have reinstated the word 'Radio' in their names, but this has never been reflected online.

  • Comment number 26.

    Very good and an improvement from the mismatch of homepages that we had previously. It should make navigating between the two very easy.

    One other note, could the Radio iPlayer favourites be synchronised with these favourites so that I don't have to find all my programmes again and so if I find a programme on one site it will appear on the other.

  • Comment number 27.

    Comment number 26. At 10:22 13th Jun 2012, rafmarham wrote:
    Very good and an improvement from the mismatch of homepages that we had previously. It should make navigating between the two very easy.

    But didn't they reflect what the station was like. Now all the sites are generic and boring. Also, on the 5 live page there isn't a link to watch the studio, which they always say you can do. Is that going to be added.

  • Comment number 28.

    Oh and on 6Music's homepage there is no link to what the Album of the Day is. A big feature on the station that surely should feature on the homepage.

  • Comment number 29.

    Ivan #24: Radioplayer is probably a bit out-of-scope here, but its current interface is in a serious state of disrepair and dubious legality. I raised the Radioplayer cookie matter on the cookie law blog. (The Radioplayer help pages are hopeless.)

    Russ

  • Comment number 30.

    I use the web a lot and love a lot of the BBC redesigns, but I did find this new product a little confusing, the tabs should be more prominent and titles should show you exactly what you are looking at right now, without that knowledge it just looks like a page of links.

  • Comment number 31.

    #3 - see http://iplayerhelp.external.bbc.co.uk/help/announcements/desktopdownloads_disappear

    "Downloads disappearing – Why is downloaded content disappearing from BBC iPlayer Desktop?

    ***13 June 2012***

    BBC iPlayer support would like to thank users for reporting this issue to us.

    We believe this issue has been resolved for the vast majority of users, but as we are still receiving some reports of problems with BBC iPlayer Desktop we are still investigating as a matter of priority.

    If you downloaded a programme and it has disappeared from BBC iPlayer Desktop, please note that if the content is already outside of the 7 day download window there is no way of getting the programme back. If the programme is still available on BBC iPlayer, then try downloading the programme again."

  • Comment number 32.

    Looking at http://beta.bbc.co.uk/radio/stations/edit

    It's very confusing that some stations have the prefix "Radio" and other's don't (Essex, Gurensey, Hereford and Worcester, Linconshire, London 94.9, Newcastle, Oxford, Somerset, Surrey, Sussex, Tees, Three Counties, Wiltshire, WM).

    The BBC Radio 5 Live Sports Extra Olympics Extra Extra station is missing from the list - http://radiotoday.co.uk/2011/08/extra-bbc-dab-service-to-cover-olympics/

  • Comment number 33.

    @Russ (21): Indeed, and we've already seen confusion in the comments here. Everyone knows them as podcasts, the BBC's competitors and newspapers and publishers in the UK provide podcasts, all over the world organisations and individuals provide podcasts, but the BBC alone has decided to start calling them downloads. "Downloads" might mean games, or apps, or documents or, indeed, iPlayer downloads, but no, on the radio pages "Downloads" refers specifically to podcasts.

    @Pale Weasel (23): No, according to https://en.wikipedia.org/wiki/Podcast the word was coined in The Guardian before Apple provided any kind of support for podcasts. Other than the "pod" in the name, there's no connection.

  • Comment number 34.

    @Briantist 32: I think the naming of BBC local stations is beyond the scope of this blog post! Olympics Extra is not shown at this stage as its not on-air for some time.

    @Russ @rafmarham. Re. favourites: I'm aware of the issue around having two sets of Favourites, one in iPlayer and one in the new Radio Beta, and understand the potential confusion. All I can say now is that this is a temporary situation, and we're working towards only having one set of radio favourites in the future. Bear with us!

  • Comment number 35.

    This comment was removed because the moderators found it broke the house rules. Explain.

  • Comment number 36.

    Update: I'm very pleased to say that all 40 English Local Radio stations homepage are now live. You can find them all linked to from the All Stations page: http://www.bbc.co.uk/radio/stations

  • Comment number 37.

    All this dont do nothing foe me...i will be content when i can hear for example Tony Blackburns BBC London show streaming in winamp at 128 aac+..At the moment I cannot do this...radio is about audio first looks second!!!!!

  • Comment number 38.

    http://iplayerhelp.external.bbc.co.uk/help/playing_radio_progs/local_radio_streams
    why mono in 2012...where are the urls for hi-fi stereo sound...all this facy work on your pages is no good when the audio is diabolical!!!!!!!!!!!!!!!!!!!

  • Comment number 39.

    I hate these black-background pages - make it look like you're at a funeral; instead of the present bright, white program homepages.

    The Radio 4 Beta Homepage is dreadful - dark, lots of big pictures make it difficult to find what you want, suggested 'highlights' - but not the ones I want!

    PLEASE just leave the excellent bright, bold, clear Radio 4 homepage (with useful program finder menu) we have at present. It works - Don't change it!

  • Comment number 40.

    I don't often use the BBC Radio website - so in that context I'll say that this new raio homepage looks pretty good - and fairly easy to navigate about. btw I really don't like the 'new' BBC homepage - I used the old one quite a lot - maybe there's a message there. We human's don't really like change and that's really it.

  • Comment number 41.

    @Neil (37/8): this blog post is not about online stream formats and bitrates for local radio, so I won't respond to those questions I'm afraid, but I will pass them on to the relevant person here at the BBC

  • Comment number 42.

    When viewing the radio homepages on an iPad I have noticed that the mobile version is shown instead. Is there a way to change this to the Desktop version as the link at the bottom (Preferences I believe) refers to the BBC Homepage and not the individual page itself.

  • Comment number 43.

    I do like the new homepages for each individual station, although I do think Radio 2's and Local Radio's do look a bit dark and gloomy.

    I have an issue with the schedule pages though, like Radio 1 they still all carry the old style schedule. Will these be eventually updated to fit in with the style of the homepages?

  • Comment number 44.

    In the initial radio homepage release, there was a choice of going to the programme microsite page (from the programme title) or going direct to the console player (from the graphic). This choice has now been removed in the updated radio homepage: except for a listen-live link, all references are merely to the beta station homepages, which is not particularly helpful. What's the point of the radio homepage if that is that is all there is present?

    On the old-style station homepages, references are to programme microsite pages. On the new style beta homepages, 'next' and 'coming up' programmes understandably refence microsite pages only, but for those programmes available to listen to, the programme title and rollover graphic link both carry non-console references, but actually have the effect of launching the console. It is not clear whether this cut-down functionality is intended, or whether it is another 'temporary measure' we haven't been told about yet.

    The only place left carrying the useful choice between programme microsite pages and console links is therefore an old-style schedule page. I hope this choice will not be removed.

    Russ

  • Comment number 45.

    Apart from its presumably incorrect default highlights setting, the Radio4 carousel has got a duplicate drama setting listed as 'on-air'.

    Russ

  • Comment number 46.

    The duplicate drama carousel setting in #45 now seems to have disappeared.

    Russ

  • Comment number 47.

    We don't need all the extra "embellishments", we just want to listen to radio! I am so glad about the Feedback button. Even when I am shopping, I always choose "see all" – I hate to waste time by going to the next page. And that is exactly what I have to do now to see the shows available on iPlayer! That is really bad design. As if done by someone who does not listen to the radio. The company that designed this site did not do a very important part of their job: they did not study how people use the site. Below is my email I send to the wrong dept. about a week ago, even before this version went live:
    I love BBC radio and am very thankful for the iPlayer. In my opinion, the new look for Radio iPlayer is much more busy, confusing, harder to use and navigate and it does not show length of the show - important when I am choosing what to listen to if I only have limited time for listening. The previous version was much better. I can't imagine how older people would be able to find their way now. Simple is better. There should be a web feedback capability, it is impossible to find where to go to submit a comment. Thank you, Hana. Well, I know, there is now feedback button. But WAY TOO MANY IMAGES, way too busy. Why say 6 more days and show the pink icon for it also? As my teacher used to repeat over and over: LESS IS MORE, LESS IS MORE! I want to go back, I want easy, I don't wont to do any more work; this is supposed to be fun!

  • Comment number 48.

    I am looking at Drama available on iPlayer: The programs are formatted wrongly: Anthony Trollope - Orley Farm- is in smaller type than- Episode 1- this is huge
    and so on, so on. Infinite scroll is a way to go, NOT pages of programs! (7 currently!) The site developer should fix all this at no extra cost to BBC. But really, I would just want a simple site with a list, just like it was until about a month ago.

  • Comment number 49.

    It seems like you have overly decompacted the previous, easy-to-use, intuitively tabbed website interface in order to spread this new one all over the navigational map. Lots of visual elements are way too big with the unintended consequence that the user has to scroll about three times as much. In going from an easy to use tree structure to "The Matrix", you have also injected a lot of superfluous crosspaths, cowpaths, meanders and chutes, not to mention ladders. Maybe there are maniacs out there who want to index, customise, reorganise, stack up, streamline, etc.; but a lot of new features I see are not features I need or want. I'm not asking you to go backward, but if you're still moving toward a release, think seriously about simplifying a little, reducing the "hand jive" necessary to navigate up, down, backwards and sideways and putting back in a little tree structure alongside all the Hollywood Squares matriciing. Bye!

  • Comment number 50.

    Love it - means that BBC radio now works when I am abroad! Now if you can just do it for BBC TV as well...

  • Comment number 51.

    Another BBC web site ruined. The Metro style with large pictures taking most of the screen makes using the site a poorer user experience.
    The BBC in all its guises is our national treasure - this makes it very hard to vote with your feet which is what the designers are counting on !

  • Comment number 52.

    Hi I dont know if this applies to everyone but currently im unable to receive any broadcast from the BBC or TV.
    Is relevant to everybody else?
    Many thanks
    [Personal details removed by Moderator]

  • Comment number 53.

    Hi Martin,

    That's not on topic, but you can get help receiving TV and radio programmes at bbc.co.uk/reception.

  • Comment number 54.

    Different but useful Radio 3 carousel content settings can be discovered if you know the right url. These urls are currently not documented and are inaccessible from the current beta menu systems.

    The undocumented urls take their root from Radio 4 categories, but provide correct content for Radio 3 programmes. Current (non-beta) Radio 3 category roots will not work for Radio 3 carousels.

    (I was going to post the above on the Radio 3 radiobeta comment request blog, but it has been closed for further comment.)

    Russ

  • Comment number 55.

    HELP. Pls help. I am trying to listen to R4 in NZ and its been silent for days.
    Is there any hope of getting it soon or do I have to download something else to listen to it. What is happening at Brookfield. Have tried all the radio stations and silence on all.

  • Comment number 56.

    HELP PLEASE

    I can no longer listen to bbc radio online in Italy. All I get is a recorded message saying there may be rights restrictions or a technical fault, which is not very helpful. trying to find useful information on the BBC website is impossible.

  • Comment number 57.

    My gripe is (mainly) about the very elusive "Playing Now" feature (widget?) on the Radio 2 web page.

    This used to work on the main R2 web page (under the name of the show) and was always in blue. Then it stopped working about 3 or more months ago; now it sometimes appears, in orange, on the web page of *some* R2 shows - where it does work.

    I was constantly referring to this all day long during various shows and I miss it enormously. Other internet radio stations manage it easily. Why on earth, with all its huge resources, cannot the BBC manage to make it work?

    And, for the sake of interest, who or what is responsible for entering the 'Playing Now' information? Is it the presenter or is it automated via a music recognition software program?

    Unfortunately, so many presenters (who should know better) either gabble over the end of the music, so one can't follow what's being said, or they don't back-announce the title/artist at all.

    I cannot stress strongly enough how much I rely on this feature to work. I have a great love of music and 'have' to know what is currently playing. It's not enough to have to check back some hours later and hope it appears on that programme's play list.

  • Comment number 58.

    And on Dermot O'Leary's programme for yesterday (25th August) there is NO list of music played. Why ever not? On the old web pages this was always shown, after waiting some time. I thought the idea was to provide MORE information, not less.

    Very disappointing.

  • Comment number 59.

    The new black background makes it, for a partially colour-blind person like me, ten times harder to see what's playing, how long it's been on/has left, and the descriptive text. I was just starting to get used to the new layout, and now you go and make it worse by making things less clear.

  • Comment number 60.

    New design looks cluttered, messy and disorganised... Doesn't make me want to click on anything as the layout is so chaotic...

  • Comment number 61.

    I would like to know why it is impossible to "listen live" to any of the regional radio stations (e.g. Radio Scotland, Ulster etc) for the last month when using the iplayer or any other app from outside of the UK! All we get is the unhelpful monologue of their being contractual problems or a technical fault. I was told some time ago that this was due to the Olympic games, and then the Paralympics but I don't really believe it. All the other national stations BBC Radio 1 etc. are available.

 

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