BBC iPlayer: Changes to the message board
The BBC iPlayer messageboard is changing its layout.
When you consider all the past year's changes to the way BBC iPlayer works, this may not rank as the most dazzling bit of news, but for the hundreds of you who use it each month, I intend to make your life that bit easier.
The current board layout was last updated while iPlayer was still in its trial phase and you could only get it on a Windows XP machine (if at all). Now that there are myriad ways for you to get iPlayer, it's time to make it easier for you to comment.
In an ideal world, the BBC iPlayer help site will have all you need - you can search for answers, we updated them regularly, and you can contact us from it. But not always. Or perhaps you just like a good old chat about BBC iPlayer, or have a suggestion for improvements.
From today, the board has been updated to make it easier for you to know what to post. This means clearer sections with guides telling you what we need. In return, we hope to be able to better track new problems and keep the boards up to date by getting rid of threads on programmes that are no longer available. Of course, this is no guarantee that every single message will get a response or a fix, but the tidy should make life easier for everyone.
The messageboard's community is a busy one, with regulars there such as The Phazer, Onslow the Cat, Egg on a Stilt, Matt and HoneysHoney just some of the many keeping the discussion up, helping others or reporting problems with us. We do track but don't always answer all your comments and hope that the changes are only improvements to the already buzzing board.
Head to the board to check out the changes.
Jonathan Richardson is Content Producer, BBC iPlayer, BBC Future Media & Technology