"When Francis spoke everyone stopped and listened in silence"
This weekend all football fans had Hillsborough firmly in our minds. After the revelations during the week of a horrifying cover up by the authorities it was time to support the fans and the club so affected by events of 23 years ago.
So when a member of the production team - a Manchester United season ticket holder - arrived at the 606 studios before the show and said quietly "Jo, just so you know, some United fans were singing about Liverpool fans today, you might get some calls on it." My heart sank. We have all heard the songs and while they don't mention Hillsborough directly we all know what they are referring to.
There is no place for them at any time, in any ground but especially this of all weekends
And so the calls came but none more powerful than one from Manchester United season Francis. He had never called the show before but felt compelled to say how ashamed he was of fellow fans. A studio gallery is a busy place during a show - outside lines buzzing, calls coming in and being answered - but when Francis spoke everyone stopped and listened in silence. He was just a normal fan, but he was such a decent fan. The complete opposite of those who think it is okay to chant as they did on Saturday.
As Francis pointed out something happens to people in a football ground. They feel safe to say things they would never say out loud in any other public place. Although a few fans felt it was okay to tweet me defending their chants yesterday, should something should be done? Some say they should be banned from football grounds, and from Twitter. Let us know what you think.
Let's remember those who chanted on Saturday were in the minority but they should be found out and removed from our football family. As Francis said, as much as he can dislike Liverpool for 90 minutes during a game, this weekend he felt more in common with their fans than he does with those people who support his own club.
As powerful and memorable callers go on 606, Francis did football fans everywhere proud.
Jo Tongue is 606 editor.