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A Week in the Life of BBC Sports Stats

Mike Hilton | 11:04 UK time, Friday, 26 June 2009

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I lead a small team of developers charged with keeping the nation's sports fans informed with the latest sports scores, results, tables and fixtures (or, depending on your sport, tournaments, order of play, leaderboards, rankings, race meetings ...).

We have some great partners who supply us with 'raw' stats data across the breadth of sports and competitions that you demand. Our job is to group, collate, filter and format the information, and get it out to you on all the platforms you might want to access it from as swiftly as possible.

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Maybe that doesn't sound too difficult - and in essence maybe it's not. But the devil is in the detail - postponements, abandonments, aggregate score away goals rules, play-offs, Duckworth-Lewis, goals scored, disqualifications, time penalties, point deductions. I could go on. We aim to uphold on behalf of BBC Sport, accuracy, timeliness, and clarity across the breadth of our statistics outputs.

The other challenge we have is to ensure we have resilience in every component of our system - network and delivery systems, file download, feed parsers, database servers, message brokers, output renderers, plus content delivery systems and network. We don't always get it right - like the time we lost our web outputs for a couple of hours on a busy midweek evening programme of football when contractors cut through a fibre cable outside Television Centre.

As well as the custodians of your sports stats, most of the team are just as enthusiastic and fanatical about sport as you are - with most of us routinely checking our outputs as sports fans rather than technical team - complementing the activities of our editorial colleagues in Sport, and of course, the close scrutiny of you, our audience !

So what does a typical week look like for us? Well for some people, the end of the domestic football season signals heralds a period of mourning, loss and discombobulation. But, for many others, life beyond football does go on. And often, the summer is as busy - if not more so, than the regular football season.

The week just gone has seen us covering (Royal) Ascot (and the new Ffos Las) horse racing results, Confederations Cup and European U21 championship football fixtures, live scores, and results, WTA tennis results from Eastbourne.

We also complemented our usual domestic and international automated cricket live scorecard and results service with coverage for the Men's and Women's ICC World Twenty20 competitions, provided US Open golf leaderboard and clubhouse scores for the Sport website, and delivered live score updates for the British & Irish Lions first test in South Africa, as well as for various Rugby League matches in the Engage Super League, Northern Rail Cup etc. to most of our output platforms.

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And of course there was the small matter of preparations for publishing the new domestic season's football fixtures at 10am sharp on Wednesday, final testing, preparations, and live launch (Draws, Order of Play, Live Scores and Results) for our handling a new data feed for this year's Wimbledon tennis championships to simplify the delivery chain and number of dependent systems involved in getting stats for our biggest tennis tournament of the annual calendar. This is one of the few sporting events whose live scores/results find their automated way onto the BBC Homepage.

Plus of course, there was still motor racing - and the final (maybe?) British Grand Prix at Silverstone - where our new for 2009 Formula 1 web, mobile, Ceefax and digital text practice, qualifying and race results, live leaderboard, and standings stats services were in the spotlight as Sebastian Vettel romped home to re-ignite this year's Driver's world championship.

With what was admittedly an unusually busy week, thoughts turn tomorrow to planning ahead of the Vancouver 2010 Winter Olympics where we are investigating new data feeds and ways of enhancing the service we are able to offer around video and stats as we look towards the London 2012 Summer games.

Like most people, in the current economic climate, we have tighter business constraints and have to plan and prioritise everything we do with even greater care. We're already working on some improvements to our cricket stats on mobile phones and for our live cricket web page, and making changes to the way we handle football matches on the BBC Sport web and mobile sites to improve the pre-match, live, and post- match experience.

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With football being a near 7 day a week sport these days, ensuring we support streamlined and where possible, automated editorial and production workflows, is just as important for the team as is managing latency considerations around getting live scores data for every match to all platforms in a consistent and timely fashion.

We'd like to start making more use of (interactive) graphics to help tell the story behind big - or routine sports events and to make some stats a bit more accessible and engaging. We'd also like expose some of our mine of stats data to a wider audience for you to explore yourselves and have done some interesting innovation work that we're hoping we can make live later this year.

What would you like us to do to make your enjoyment of (BBC) Sport and sports stats even better? We'd love to know.

Mike Hilton,  Lead, Feeds Team

Election Presenter Optional

Gareth Owen | 14:29 UK time, Thursday, 4 June 2009

Comments (19)

Elections are back, and this time they're European.

Whenever an election is on the horizon, a small group of us from across BBC News gather. We meet to discuss how best to cover it on each of the BBC's outlets, and in the new, fully integrated world that is BBC News, the focus often seems to come to the best new idea for how we can join the TV programme up with the website.

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For Sunday night's European election programme we're trying something very new...

Have you ever watched Jeremy Vine (or in the past Peter Snow) trying to explain something on election night and wanted to have a go yourself?...

[You can see where this is going... we're hoping the answer is yes for at least some of you]

...Well now you can!

This Sunday Emily Maitlis will be illustrating the make-up of the EU Parliament with the help of a massive touch screen (pictured above), and the BBC News Website's EU Parliament feature (below).

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Then, if you want to play with it yourself, you can, at bbc.co.uk/elections09.  The results will be updated live, but the 2004 results are already there.

We're hoping to learn from how this is used in our planning for the next UK General Election, so if you have any comments, please let us know.

Gareth Owen, Senior Product Manager, BBC News Website

Relaunching the News & Sport mobile sites

Gavin Gibbons | 16:55 UK time, Wednesday, 6 May 2009

Comments (4)

Over the last year, I've been really encouraged that usage of the BBC mobile site has virtually doubled. BBC Mobile now reaches around 4m UK users and much of the ongoing growth has been driven by the appeal of BBC News and Sport content, which currently accounts for the bulk of traffic on the mobile site.

Back in 2008, Journalism embarked on a significant project to deliver a quicker, richer and easier to manage mobile service, to build upon the considerable achievements of the existing news and sport sites.

The project presented a number of challenges for the team, not least because it involved rationalising the systems used to produce the site. It's now managed and produced directly from the same system BBC journalists have been using for years, to publish content to the desktop sites. So it kind of felt like returning mobile to the mothership.

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So now that we've re-launched the News and Sport mobile sites, how does this actually benefit the audience?

One of the biggest improvements is not something immediately obvious: Speed. Stories will now update around 60 seconds after journalists hit publish. That's comparable to the desktop site. My guess is that footy fans will be the first to notice the difference... live text commentaries will appear more...well, more 'live'.

Many Sport fans would already accept that the BBC's scores and results service on mobile is pretty quick, but faster publish times across News and Sport stories will also have a positive effect on the provision of breaking news stories. Let's face it, if users can't access the very latest content, they'll go elsewhere.

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The new sites also surface more content, which strategically brings us more in line with W3C's One Web approach. So the 'More Top Stories' link has been scrapped, in favour of displaying those additional stories themselves. Headline browsing can be done at homepage level, without waiting to load unknown stories via the Next Story link.

At the bottom of each story page, we've also included related stories, special reports and comment forms in place of the 'Next Story'. So, although the 'Next story' links have gone, the links to a richer experience around the story you're reading should be a more useful replacement.

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Navigating this greater depth of content should also be an easier task - such as jumping between the News and Sport homepages - and users will notice the familiar navigation panel from the desktop site. Also, improved access to more buried content now really complements the excellent new customisable BBC mobile homepage.

But it's not just great news for our audience; it's also been designed to streamline editorial workflows, as it means one less system for journalists to learn, making it easier to manage.

Operational support is also simplified and mobile now enjoys equality with the hi-web, in that full 24/7 support is now part of the deal. So dependability is a key feature, which is vital for Journalism. A multi-platform approach using a single system should intrinsically be more resilient, with fewer boxes involved in the publishing chain.

If all of this sounds rather mundane, then fear not, because there's still plenty of scope for innovation around news and sport on mobile. We need to be flexible about how we engage with existing and new audiences - and there are some fantastic initiatives underway which we hope will excite mobile users and deliver value for money.

It now puts us in a much better position to more rapidly iterate in future, so the journey is far from over. Beyond launching the service for international users in a couple of months and retiring the old PDA site, the next features to be added will be contextual audio / video (eg video links within stories), improved pictures, a much more useful sports results service and device-specific optimisation of the browser service. And watch out for greatly improved weather and travel sites on mobile - coming soon...

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