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Mobile data restrictions your experiences?

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Chris Vallance | 15:15 UK time, Thursday, 20 March 2008

Photograph of mobile phone I had an interesting chat with my mobile phone company about what kind of online activities I'm allowed to use my 3 gigabytes per month internet data allowance for. According to the terms and conditions they emailed to me, Any other use of the tariff will not be a Permitted Use, including but not limited to:

  • Instant Messaging (IM)
  • IP Telephony
  • VoIP
  • Video and TV streaming
  • Slingboxes

Their customer support told me the reason for this is lack of bandwidth. Fair enough for internet TV, but IM?

Of course, a phone company can specify whatever rules they like, and we can choose whether to sign the contract or not, but are the restrictions made clear at the point of sale?

I've no recollection of being run through these limitations when I signed up for the contract. Anyone had similar experiences?


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