Desktop BBC iPlayer: Flash Player upgrade

Friday 17 August 2012, 11:51

Dave Price Dave Price Head of BBC iPlayer

Tagged with:

I'm Dave Price and the head of BBC iPlayer.

I wanted to update you on a minor upgrade my team are making to the media player on BBC iPlayer and what this change will mean for some of you.

We're upgrading our media player for two principle reasons. Firstly, so that the BBC can continue to offer the highest quality media playback and new experiences like those used by millions of people during the Olympics on the BBC Sport site.

Secondly, Flash Player 10.1 was released in June 2010, and since then there have been five further major releases (which most people have upgraded to). By focusing the Engineering and Test teams on the most commonly used versions of Flash Player we can maintain confidence in the high quality of BBC iPlayer for the widest audience.

So, from 22 August 2012, you'll need Adobe Flash Player 10.2 or above to continue using BBC iPlayer on your desktop.

We've tried to ensure this change affects the fewest people possible, but appreciate making any changes can be a bit of a pain. As 98.5% of people who use the desktop version of BBC iPlayer already have a version of Flash Player in excess of 10.2, we're confident only a small proportion of you are affected.

For those using Flash Player 10.1 and below, the upgrade is really simple. You can upgrade at the Adobe website in advance (or see the BBC Webwise Guide), or wait for update prompts on BBC iPlayer next Wednesday.

As always happy to receive your feedback.

Dave Price is the Head of BBC iPlayer, Programmes and On Demand, BBC Future Media

Update 20/08/12 14:58: Adobe link changed at user Squirrel's suggestion

Tagged with:

Comments

Jump to comments pagination
 
  • rate this
    0

    Comment number 1.

    Will this affect the many people who use an iPad which doesnt use Flash Player?

  • rate this
    0

    Comment number 2.

    Any update on when we can expect the Android iPlayer app to be updated to support Jelly Bean and Nexus 7?

  • rate this
    0

    Comment number 3.

    I have to say I am disappointed you are still clinging to Flash, which I will not install on my iMac for various reasons including security issues. I note that you are having to develop a new way to deliver to Android after Adobe pulled its player from the platform. The writing is on the wall and I eagerly await the day you switch to a unified HTML5 player that works across all platforms.

  • rate this
    0

    Comment number 4.

    Still hoping for WebM streaming to all my devices, any updates BBC?

  • rate this
    0

    Comment number 5.

    Completely agree with Ian Gregory

  • rate this
    0

    Comment number 6.

    Can I, with respect, suggest an alternative link for Flash Player upgrade:

    http://helpx.adobe.com/flash-player.html

    It checks what version you have installed before suggesting an update and also points to help if you have problems.

    Just a suggestion...

  • rate this
    0

    Comment number 7.

    When are you going to support Android device owners and open up your HTML5 streams to us like you already do with Apple users? Can you please stop keeping us in the dark?

  • rate this
    0

    Comment number 8.

    Considering that Android devices are out selling any other, there is something fundamentally wrong with the how the BBC is spending licence payers money.

  • rate this
    0

    Comment number 9.

    When can we expect the Android iPlayer app to be updated to support Android Jelly Bean. The Nexus 7 is selling out all over the place and is getting rave reviews all over the press. this is only adding to the conclusion that as others have said Android devices are out selling any other OS.

    It seems, that the BBC along with SKY are giving iOS devices preferential support with no justification.

    Please BBC get your act together. We expect you to lead the way with support for the most common OS not the most expensive.

    Can you give us a date when you expect to support Jelly Bean please stop keeping us in the dark!

  • rate this
    0

    Comment number 10.

    Like others, dismayed that you seem to still be clinging to Flash when the growing market is mobile access and neither Apple nor Android support Flash. Surpirsed you release this statement about the importance of upgrading flash two days after Adobe pull it from Android, and yet you don't mention this once. I guess HTML5 resource is thin on the ground at the BBC? Sure, by all means keep your flash expertise employed and busy, but I suggest you start recruiting/skilling up and pointing in the right direction as you're falling behind.

  • rate this
    0

    Comment number 11.

    Sounded a bit grumpy in the above post - It's only because we value the quality service of the iPlayer that we care so much to be reading and commenting on this post ;) Appreciate these updates. Would be keen to know if there's an HTML5 e.t.a. for Android?

  • rate this
    0

    Comment number 12.

    My problem with iPlayer isn't Flash - but Adobe AIR - when I did update to the new version iPlayer wouldn't work.

    Luckily on some forum Digital Spy? another user had found a site that hosted the earlier version of AIR that does work.

  • rate this
    0

    Comment number 13.

    @ABP

    If iOS is getting preferential treatment, it's probably because those users are using iPlayer/Sky services on their devices more than Android owners. Sales don't matter, actual usage does.

  • rate this
    0

    Comment number 14.

    Not officially supporting older versions of flash is ok, but please don't put in place any artificial blocking where you check for a minimum version. There are many examples where users may not be able to upgrade flash for various reasons, so having unsupported access with some limitations is better than nothing.

  • rate this
    0

    Comment number 15.

    Might I suggest that some attention now be given to actually serving the "For Portable Devices" versions of programmes from the provided link. The failure of the advertised might I say contracted smaller download to be delivered from the appropriate link is of many months standing.

  • rate this
    0

    Comment number 16.

    The android app needs updating immediately. The delay is completely unwarranted as the death of mobile Flash has been known about for some time, and using it was always stupid anyway: Flash requires that the app be in the foreground with the screen on even when streaming radio programmes, resulting in many times more power consumption than necessary.

    There were 3rd party apps around on android 2-3 years ago that did a better job by using the streams provided for the iPhone, before the Beeb had them all shut down to be replaced by their rubbish version.

  • rate this
    0

    Comment number 17.

    It's a great pity the BBC have shown themselves to be behind the game by not developing support for the current versions of the Android operating system at a time when the market for tablets is expanding. To buy a new Tablet with Android Jelly Bean 4.1 and find I can use ITVPlayer but not BBC IPlayer is frustrating and also suggests the BBC has taken its eye off the ball.

  • rate this
    0

    Comment number 18.

    @KAC

    Thanks for the comment, you could be right!

    I do not need to have an IOs device to view this service.

    I have Windows desktop, laptops and tablets (Fujitsu Q550) that I can use, However the Nexus7 blows these out of the water for speed, portability and ease of use.

    You can't count me as a non user of Android iPlayer if I cannot actually use my device for this purpose.

    Ipad is too big (and expensive) for my needs, however if Apple ever get around to offering a 7" iPad Air at a reasonable price I will buy it...!

    (BBC & Sky not working in co-hoots with Apple are they?)

  • rate this
    0

    Comment number 19.

    I really don`t care whether you`re using Flash on not. All I want is for iPlayer to woek. It`s lost all my downloads some of which are about to expire & I am unable to download any programmes. So I can`t use iPlayer. iPlayer has over the years been crashing my laptop, this is something I`ve only just found out after I found reports deom Windws 7 hidden away. What passes for customer service is appaling too. Sort iPlayer out. I have the latest version for what it`s worth. I`ve uninstalled & installed it but it makes no difference. Does anyone know what they are doing with iPlayer?

  • Comment number 20.

    This comment was removed because the moderators found it broke the house rules. Explain.

 

Page 1 of 10

This entry is now closed for comments

Share this page

More Posts

Previous
Audio and Video Streaming the Olympics

Thursday 16 August 2012, 19:10

Next
What's On Red Button 18th - 25th August

Saturday 18 August 2012, 06:00

About this Blog

Staff from the BBC's online and technology teams talk about BBC Online, BBC iPlayer, BBC Red Button and the BBC's digital and mobile services. The blog is reactively moderated. Your host is Nick Reynolds.

Blog Updates

Stay updated with the latest posts from the blog.

Subscribe using:

What are feeds?

Links about BBC Online

BBC Internet blog Archive

owl-plain-112.jpg 2012 ι 2011 ι 2010 ι 2009 ι 2008 ι 2007

Tags for archived posts