BBC Food: Your Favourites

Tuesday 11 June 2013, 15:01

Andrew Pipes Andrew Pipes Executive Product Manager

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Hi I’m Andy Pipes, executive product manager for Knowledge & Learning (K&L) which looks after the BBC Food website.

Today we are announcing some changes to how you can bookmark recipes on BBC Food. This blog post outlines the changes and the reasons behind them.

new_102.jpg Your Favourites on BBC Food


Goodbye Binder, Hello Favourites

In the past the BBC’s websites have had different ways for the audience to share, collect and annotate BBC content. To ensure audiences have a consistent experience we’ve begun to standardise the way that we describe these actions.

You might have noticed, for instance, that the button to allow users to share pages on Facebook, Twitter and Google is now consistent on News, Sport, BBC iPlayer, Food and most other BBC websites. You can read about this in my colleague Mark Channon’s blog post.

Radio iPlayer already allow users to save their favourite programmes using the Add to Favourites button when a list of episodes or series is displayed. As of today, BBC Food will share this function.

The current Recipe Binder will become Your Favourites. Saving a recipe to Your Favourites is as simple as clicking the green Add to Favourites button that appears next to the recipe title.

Removing an item from your favourites is just as easy. Follow the link to Your Favourites to see a list of your saved recipes. Click on the grey vertical bar to remove a favourite from your list when on the Your Favourites area.

For anyone with recipes saved on their current Binder, we will move your saved recipes over to your Favourites list. Those recipes will be stored against your BBC iD, which means that you can still take your Favourites with you on any device or screen you happen to be logged in to.

favourite_button_1024.jpg The Add to Favourites button


What happened to filters, notes and search?

The old Binder service included a filter and search function which allowed users with many saved recipes to easily pull out the one they wanted to access. Unfortunately this feature is not yet part of the new Favourites area.

This was a difficult decision based on the fact that just 0.07% of visitors to the Food website used this search facility in the Binder. The seldom-used feature, Notes, is also being closed as we move on to the new platform. The small number of people who used this service have been advised to copy their Notes before the upgrade to BBC Favourites to avoid disappointment.

If you have questions or comments about the updates, please ask them in the section below and we will do our best to answer any queries.

Andrew Pipes is the executive product manager for BBC Knowledge & Learning.

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Comments

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  • rate this
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    Comment number 61.

    I have just tried to add a recipe to my new 'favourites' and it does not work!
    The recipe binder worked - if it ain't broke - don't fix it.

  • rate this
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    Comment number 62.

    Sorry we couldn't add your Favourite
    Please try again later

  • rate this
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    Comment number 63.

    Liked the Binder, dislike this, mostly due to the lack of a "Search Binder". I also find it confusing and annoying that some "expired" recipes are still active either here (but refusing to open from "My Favourites") or on other sites. Apart from that it seems to work for me but I'm not impressed by the "upgrade".

  • rate this
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    Comment number 64.

    I have to say I am not impressed. I cannot seem to add recipes to my favourites.

  • rate this
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    Comment number 65.

    What a retrograde step! The binder worked perfectly; why change it? The new favourites don't even work properly; why not complete the development before launching it? Don't change things if you are not making them better.

  • rate this
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    Comment number 66.

    Thanks very much! All my efforts to organise my recipes are completely wasted and no mention of 'expire' spotted before!

  • rate this
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    Comment number 67.

    Still no pics in my favourites, still don't like not being able to search in my favourites so I'm off to channel 4 scrapbook. Bye bye

  • rate this
    +1

    Comment number 68.

    I'm another of the "0.07%" - this is now virtually unuseable if you have more than a handful of recipes (I have many more than that - 6 pages currently). Your blog mentions notification so that we could preservre notes etc: like others I received no email, and just now found out; that's really useless too.

    If you can't reinstate a proper search/filter then at least give us some way to sort or otherwise organise content. You could start with an option to display *all* favourites rather than just an arbitrary page - and then I can use the browser's 'search this page' feature to locate the recipe I want to use.

    This is sadly like the iPlayer Radio "improvements" (a worse set of features, with a 'picure book' interface that may suit touchscreen devices but is not well suited to desktop use); at least there you've let us carry on using the old interface while getting the new one up to scratch.

    Yes, I know it's a free service - but if you want customer loyalty then you need to avoid such annoyances!

  • rate this
    0

    Comment number 69.

    On my latest visit to Favourites, I found that two of my chosen recipes had "expired". Is this a glitch or part of the programme. It seems a bit daft to me as now I feel as though I have to print off all the recipes to ensure I can still get at them! Clarification would be appreciated.

  • rate this
    +1

    Comment number 70.

    Dear Andy, Stardate day four and still no progress towards saving recipes, will we ever be able to save recipes again? No word from you for more than two days now, will we be stranded without contact forevermore or will we be able to return to functionality within our lifetimes?

  • rate this
    0

    Comment number 71.

    Expired recipes! You say their is a bug and you are working to resolve this, what time scale are you working on for this fix? I've lost about 4 recipes and can not find them now.

  • rate this
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    Comment number 72.

    I guess I was one of the 0.07% then, I hope search is added soon otherwise I'd be as well using bookmarks.

  • rate this
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    Comment number 73.

    If we can't write to chefs, how do we provide feedback on the recipies? I've spent ages trying to cook one of them and its a bit of a disaster. I'd like to know how others have cooked it, but that functionality doesn't seem to exist. If it does, can you please tell me how I use it? If not, it's a poor show BBC!

  • rate this
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    Comment number 74.

    Really disappointed I've lost my Notes. This is a great website, but that was a poor decision.

  • rate this
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    Comment number 75.

    just tried to add a recipe, won't work, half the saved recipes are now 'expired'. Why change something which was really easy to use and worked well before!! How does the BBC (and I am a lover of the BBC) spend so much time, money and effort in IT systems only to make thing less user friendly?

  • rate this
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    Comment number 76.

    Andy, I totally agree with all the people who have posted ' If it's not broke don't fix it'. or 'why spoil a working facility'.

    The previous Binder was easy to use and had reasonable filter and search facilities. Now I have 26 pages of favourite recipes I cannot readily access!


    The filter and search facility IS important.

    Surely it is good practice to research and include working systems before making the change!

    Also, I too cannot now add recipes to 'My favourites'.

  • rate this
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    Comment number 77.

    I'm also trying to add a recipe into 'Favourites'. Not working - just keeps saying 'adding'. Recipe binder was great.

  • rate this
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    Comment number 78.

    Not working for me at the moment.

  • rate this
    +1

    Comment number 79.

    Sorry BBC Hope you saved money on this change, because that is the only reason I can see for you doing this, the notes and search features were key to the success of the binder, I'll just have to go back to printing and saving the recipes to an old fashioned binder - at least it won't chuck away my notes.

  • rate this
    0

    Comment number 80.

    I've just tried to add to my favourites but I can't either. It worked yesterday!

 

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