BBC Food: Your Favourites

Tuesday 11 June 2013, 15:01

Andrew Pipes Andrew Pipes Executive Product Manager

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Hi I’m Andy Pipes, executive product manager for Knowledge & Learning (K&L) which looks after the BBC Food website.

Today we are announcing some changes to how you can bookmark recipes on BBC Food. This blog post outlines the changes and the reasons behind them.

new_102.jpg Your Favourites on BBC Food


Goodbye Binder, Hello Favourites

In the past the BBC’s websites have had different ways for the audience to share, collect and annotate BBC content. To ensure audiences have a consistent experience we’ve begun to standardise the way that we describe these actions.

You might have noticed, for instance, that the button to allow users to share pages on Facebook, Twitter and Google is now consistent on News, Sport, BBC iPlayer, Food and most other BBC websites. You can read about this in my colleague Mark Channon’s blog post.

Radio iPlayer already allow users to save their favourite programmes using the Add to Favourites button when a list of episodes or series is displayed. As of today, BBC Food will share this function.

The current Recipe Binder will become Your Favourites. Saving a recipe to Your Favourites is as simple as clicking the green Add to Favourites button that appears next to the recipe title.

Removing an item from your favourites is just as easy. Follow the link to Your Favourites to see a list of your saved recipes. Click on the grey vertical bar to remove a favourite from your list when on the Your Favourites area.

For anyone with recipes saved on their current Binder, we will move your saved recipes over to your Favourites list. Those recipes will be stored against your BBC iD, which means that you can still take your Favourites with you on any device or screen you happen to be logged in to.

favourite_button_1024.jpg The Add to Favourites button


What happened to filters, notes and search?

The old Binder service included a filter and search function which allowed users with many saved recipes to easily pull out the one they wanted to access. Unfortunately this feature is not yet part of the new Favourites area.

This was a difficult decision based on the fact that just 0.07% of visitors to the Food website used this search facility in the Binder. The seldom-used feature, Notes, is also being closed as we move on to the new platform. The small number of people who used this service have been advised to copy their Notes before the upgrade to BBC Favourites to avoid disappointment.

If you have questions or comments about the updates, please ask them in the section below and we will do our best to answer any queries.

Andrew Pipes is the executive product manager for BBC Knowledge & Learning.

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Comments

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    Comment number 41.

    @NickM Yes, what you're seeing is a known user interface bug which is being sorted this week. Next week we hope to fix the issue with some valid recipes appearing as expired.

    @barrie lee thorpe You can still use the Recipe Search to find something 'interesting you weren't expecting' as you say. The only search that's been removed is the Binder search, where you had already stored things that you liked, so we aren't removing your ability to find something new, we hope.

    @Romany, @Reevey Are you able to drop a comment with your OS, browser details and description of the problem please? It will help us identify a root cause. Many thanks.

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    Comment number 42.

    Ref 12. Cracked it, found the little favourites tab on the right hand side, and my saved recipes sprang up, still preferred the old site though. I blame the director general of the BBC. Keep up the good work.

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    Comment number 43.

    new system and I have lost most of the pictures of the dishes I had saved, the old Binder was better

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    Comment number 44.

    Dear Andy, it has been more than 26 hours since you posted that you were looking at the problem I and others were experiencing, namely the inability to save recipes and the overlay 'Sorry we couldn't add your Favourite Please try again later'. To date the situation remains unchanged. This is most disappointing.

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    Comment number 45.

    Hello Mr Pipes

    Useful thing Statistics. How many readers accessed their Binders each week or each day? Of these how many then as a percentage used the search facility? Maybe a one size fits all approach was not what was needed. Given that the BBC usually bends over backwards to consult with the Great British Public (particularly Daily Mail readers) it might of been appreciated if you had adopted your employers approach. I had 228 recipes stored. This evening as I was about to leave the office I thought I would have a quick browse amongst my stored Italien recipes, however to do this I now have to trawl through all 228, not something I have the time or to be quite frank the inclination to do. Still I am sure you know best, otherwise why would you of made a unilateral decision without a single thought for the user. Bye Bye.

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    Comment number 46.

    Thanks but no. Lost interest. Tried for last few days to store recipes and it still refuses. Only so much patience a person has. Moving on.xxxx

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    Comment number 47.

    Sorry to lose the notes. They were handy ..... and I wasn't contacted to advise that I should save them somewhere. So now I don't know what I thought of the recipes nor what variations I used

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    Comment number 48.

    it does not work! don't change things that work well.

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    Comment number 49.

    I too cannot save to 'My Favourites' - what is going on. I agree, if it ain't broke why change. It seems to be always the case to be everlasting changing the way something has been done for so long and is working and then once it has been changed it doesn't work. Please, please get this fixed so I can continue to save recipes

  • rate this
    +1

    Comment number 50.

    Oh dear; I know we were warned that the change was coming, but it would have been nice to have had the new facility in a test area first. I'm sure the BBC has done that with previous changes to the website. I am disappointed with the new display - it requires a lot more scrolling through than before. The loss of the search facility is crazy - I have only ~90 recipes, but that's more than enough to scroll through manually. At least most of them have pictures today, which is an improvement on yesterday's display. It's a nuisance that quite a few seem to have expired; in my collection it seems that Nigel Slater and Jo' Pratt have been victimised in particular! I repeat what many have already said - it wasn't broke, why did you have to fix it?

  • rate this
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    Comment number 51.

    I've been unable to save any recipes to my favourites since it changed - annoying!

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    Comment number 52.

    I can no longer search my recipes...this looks ok but the functionality is absolutely pants. Maybe Channel4's recipes will work better!

    p.s. if you are adding functionality later...why not take the time to develop it and launch it alongside the current chage.

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    Comment number 53.

    Dear Andy, day three of not being able to add the daily recipe to my favourites and now it appears that you have stopped responding to those of us experiencing problems. As someone posted elsewhere about functionality I too believe a sandbox version should have been run in order to iron out any gremlins and maybe invitations to a foodie or two to help. I am seriously disappointed and am fast coming to the realisation that possibly only intervention by the DG or Board of Trustees, via an official complaint, will effect a solution.

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    Comment number 54.

    I used the notes facility and was not aware of the changes that were going to happen so you can imagine my disappointment when I next logged on to do some baking and found them gone! New system not as useful for me and if I had been aware of the impending changes I would have made notes elsewhere.

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    Comment number 55.

    Dear Andy

    My OS is Windows 7 and I use internet explorer. The message I get is the same as what other people are experiencing, i.e. that my favourite can't be changed and to please try later.

    Like most people who have posted comments here, I am frustrated that we can no longer search for our recipes. I have over 300 and do not have the time to manually go through each one.

    I hope a solution to these problems can be found. If not, will you revert back to the old system?

  • rate this
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    Comment number 56.

    Sorry, meant to say favourite can't be saved, not changed - doh!

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    Comment number 57.

    how do i find a recipe saved in my binder now.

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    Comment number 58.

    I have read the comments, but there appears to be no answers, is it me?

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    Comment number 59.

    Hi Andy, I'm on Windows 7 OS on my laptop and my IPAD is IOS 6.1.3, I can't save recipes through it either, but was able to save one just a moment ago through my husbands IMac without any problems, it is on OS X v 10.8.4. Hope this information is useful

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    Comment number 60.

    still trying to add favorites, its still saying try again later, grrrrr I knew this would be a bad idea bbc

 

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