A new approach to live events online from the BBC

Thursday 28 November 2013, 09:45

Neil Hall Neil Hall Executive Product Manager

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As Tony Hall announced in October,  the BBC is revamping its digital live experiences to enable more live events to be delivered across four screens - PC, tablet, mobile and connected TV.

Today, an early Beta version of this new approach to live event coverage across the BBC’s web and mobile offering has been launched.

The success of the first truly digital Olympics in 2012, and this year’s Wimbledon and Glastonbury, has demonstrated both the audience appetite and potential for digital live event coverage. It’s our intention to raise the bar even higher for a wider range of Britain’s biggest social and cultural events.

Starting with 2014’s major sports events - the Winter Olympics, World Cup, Wimbledon and Commonwealth Games - we have developed a new user experience that combines the best video, audio, text, social and stats, alongside the BBC’s world-class digital journalism across screens.

  BBC-Live---Sport-Promo---1085-576-betatag.jpg A new approach to live Sport

From here we will gradually begin to offer this improved live digital treatment to other events from across the BBC.

The Beta launched today is a small but important first step towards delivering on that vision.

It will run as an opt-in service alongside our existing BBC Sport offer in the coming weeks, starting today with Sportsday Live, focussed around live text commentary.

It will be gradually rolled out for a range of live sports events in the run up to Christmas, adding features like live and on demand media and statistics as we continue to test and iterate the product ahead of the Winter Olympics in February 2014.

The new approach provides the following benefits:

- Speed: It’s much faster at updating content – in some cases halving the time it takes to get the content to the page, and automatically updates across screens

- Control: It makes it easy for users to find and enjoy the content they want around an event in one place

- Consistency: We offer the same great content in a consistent user experience across mobiles, tablet and desktop on a single URL using responsive web technologies

While for the BBC, one of the key benefits of the product is that it has been built in a generic ‘white label’ and modular way that means, in time, we can offer the same experience across different events and genres.

There will be much more to come as we strive to make our event coverage more personal, social and interactive in the run up to the Commonwealth Games.

In delivering this product, we have created a completely new technical architecture to process and publish content, plus a responsive front-end to display the content to users.

We will explain what we have built and how on this blog in the future, but for now please try the Beta today and look out for it in action in the coming weeks.

Audience feedback will, as ever, play a hugely important part in this process so please leave a comment below or fill in the questionnaire here. I would love to hear what you think.

Neil Hall is Executive Product Manager, BBC Sport

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  • rate this

    Comment number 1.

    Too early for us to say isn't it? Half the screen is either taken up by a pretty graphic or is blank!

    And as I said in the survey perhaps less room could be used for reporting people's opinion's in Tweets and more on actual information.

  • rate this

    Comment number 2.

    Bit early to make much comment, as I presume it's capable of a bit more than what we currently see.

    Personally I prefer to be able to watch/read at the same time for live events, so I think the text should be alongside the video, rather than below it. I think the BBC News live page is a much better use of space. However when the event isn't being televised, this probably isn't such a good idea, so I think it needs to be flexible. I really like the BBC News live page on mobiles too. I also like how they integrate the live updates onto homes pages like here - http://www.bbc.co.uk/news/england/london/.

    At the moment though I think it's a fairly poor use of space. The 'summary' bullet points are too short. The graphic is too big. It would be good for the live updates below not just to include text and pictures but video/stats etc. I think audio needs to be incorporated into the page too. At the moment, I can't see any improvements on the previous design.

    But quite frankly, I think the whole BBC Sport has a shockingly ugly design, and lets the rest of the BBC website down.

  • rate this

    Comment number 3.

    Another good addition would be to the ability to filter the text, so say on Sportsday you could filter by sport. Also the ability to jump to a particular point would be useful eg pre kick-off, etc. The ability to rewind live video would be good too.

  • rate this

    Comment number 4.

    And also less yellow, please! I know your stock response is 'it's our branding'. Well it is on TV too, where it's used intelligently, and nobody complains, because it uses other colours too. The huge mass of yellow at the top of every page is horrible. But I could go on about the design of the BBC Sport site until I'm blue in the face. Just horrible looking.

  • rate this

    Comment number 5.

    Awful update!!

    So much dead space that I now have to scroll down to see the live reporting updates whereas on the old page I could see at least two or three of the latest updates without scrolling.

    Looks like a very poor copy of Facebooks layout.


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