Hello, I’m Ryan Thomas Hewitt – Senior Business Analyst for the BBC Sport apps.

Today I'm excited to announce the launch of a new feature in the Sport apps – push notifications for more than 150 domestic football teams.

We know how people are keen to keep in touch with the action while on the move – for example, at weekends as much 71% of total BBC Sport traffic comes from non-desktop browsing with football being a big driver of this, especially when there’s a full fixture list. We wanted to make this core part of our offering even easier, and feedback from users and our own audience research told us that match alerts on mobile and tablet devices would be the best way to do it.

You may have already noticed that our colleagues in the BBC News app team have implemented breaking news push alerts, and we’ve taken the same approach but have made it a more personalised service to suit the needs and behaviours of BBC Sport users.

Android (phones and tablets) and iOS (iPhone and iPad) app users can now sign up to receive alerts for more than 150 teams. As this is the first release we have limited the range of alerts – a decision based on audience research – to the following: kick-off, goals, half-time score and result. We have plans to add more alert types and more functionality to control them in the future. I'd be keen to hear which additional alerts you would like to receive.

How to sign-up

The latest versions of the Android and iOS apps are available in the app stores.

To sign up for alerts, click on the “My Alerts” link in the app menu (below “LIVE Radio”). Then select the team and alerts you want to receive. You can sign up to any number of teams.

You can also turn off the alerts through the same “My Alerts” link. Simply select the team and alerts you want to turn off.

We wanted to introduce the feature now so people can track how their team are getting on, not to mention their promotion, play-off and relegation rivals as well. It also means we can test the service, monitor performance and get your feedback before expanding the service in future.

Making sure that the alerts reach users quickly is crucial, as know that people want to be the first to know how their team is getting on. A technical blog post how the functionality was delivered will follow. We're working closely with our colleagues over on the BBC News app to monitor feedback/uptake as the push technology is shared between the two apps.

Alerts are currently only available in the UK on Android and iOS devices, we're looking to make them available outside the UK and on Kindle devices in the future.

Ryan Thomas Hewitt is a Senior Business Analyst in BBC Future Media

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  • Comment number 12. Posted by EFC

    on 14 May 2014 20:35

    Ryan

    Thanks for considering my suggestion. Hopefully other people will show an interest.
    In respect of your suggestion that I could add all the other teams in the league as 'favourites'. wouldn't you get duplication of goal alerts? I.e. The same notification would come in twice, one for the home team and one for the away team? Thanks

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  • Comment number 11. Posted by Ryan Thomas Hewitt

    on 14 May 2014 11:05

    Thanks for your comment EFC. We'll certainly consider that functionality if we receive lots of requests.

    Note - it is possible to set notifications for multiple teams (there's no limit on the number of teams). Although it would take lots of clicks - you could add notifications for all teams in a league.

    Thanks,

    Ryan H

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  • Comment number 10. Posted by EFC

    on 13 May 2014 20:29

    Really liked the push notifications for live scores and results. Worked really well. Very impressed. As someone who is a season ticket holder, I would also like to know scores for other games while I'm watching my team play. Is it possible to expand the functionality so that you can choose the whole league to get notified on, in addition to your 'favourite' team. Many thanks

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  • Comment number 9. Posted by Chris Mellor

    on 3 May 2014 11:31

    I think what a lot of people, including myself, really want is instant notifications on news stories.

    I like many others check the football page every 30 mins during the day to see whats breaking etc.
    Having instant alerts to all footy stories or just those tagged wig your team would be great, saving me filtering out what is and isn't gossip on twitter

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  • Comment number 8. Posted by U15889316

    on 22 Apr 2014 16:14

    Hi Ryan

    Sorted

    Thanks

    dr

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  • Comment number 7. Posted by Ryan Thomas Hewitt

    on 22 Apr 2014 10:06

    Hi D-row. There is an update available to the iPhone app (version 1.5.0) which includes push notifications. Depending on your phones settings - the update may have been downloaded automatically.

    If you click "Go To App" the BBC Sport app will open. You will only receive push notifications if you go into the "My Alerts" section and then set alerts.

    Any questions please let me know.

    Thanks,

    Ryan H

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  • Comment number 6. Posted by U15889316

    on 20 Apr 2014 02:09

    I have the (old ?) existing BBC Sport app on my iPhone.

    Did it update recently?

    All I have now when I open the app is this Push thing with Getting Started at the top of the screen.

    How do I by-pass this - as there does not seem to be any option other than 'Go To App', which I do not want or require.

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  • Comment number 5. Posted by Ryan Thomas Hewitt

    on 16 Apr 2014 18:18

    Thanks for the comments. We'll continue to review all user feedback.

    Re "Windows Phone app" - we continue to monitor Windows Phone usage and popularity, alongside other devices and operating systems, but at the moment this doesn’t justify the resources needed to develop a separate BBC Sport app. Our core service is available to all users on mobile devices through a browser, but as a publicly funded organisation we need to consider how large an audience we can actually reach with a new native app.

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  • Comment number 4. Posted by SyBro

    on 15 Apr 2014 22:17

    When will the Windows Phone version be available?

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  • Comment number 3. Posted by Yash

    on 15 Apr 2014 15:26

    It would also be good to enable notifications for news in sport. Such as which players have the team signed.

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