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Rushes Sequences - Lee Siegel interview - USA (Video)

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Dan Biddle Dan Biddle | 09:19 UK time, Friday, 6 November 2009

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Lee Siegel is an author and a recipient of the National Magazine Award for Reviews and Criticism. He is a frequent contributor to the New York Times, The Wall Street Journal, and The Daily Beast. Lee wrote a blog post for Digital Revolution in which he questioned the faddish and foolish nature of the excitement surrounding the web. The programme two team met with Lee to follow up on his criticisms - discussing the hype around the web's influence upon US politics, the Barack Obama election campaign and freedom of speech.

These rushes sequences are part of our promise to release content from most of our interviews and some general footage, all under a permissive licence for you to embed, or download a non-branded version and re-edit.

In order to see this content you need to have both Javascript enabled and Flash installed. Visit BBC Webwise for full instructions. If you're reading via RSS, you'll need to visit the blog to access this content.



-------------------------------------------------

Transcript:
(Please note that this transcript is the 'raw data' text we receive from a transcription company. It is a tool commonly used in production to facilitate editing and review the content. We publish it for users in that same spirit, rather than it standing as a 'perfect' representation of the content.)

INT: Do you have an issue generally with the amateur content that fills the web?

LEE: Well I only have an issue with it when it influences more respected outlets.  You know, when CNN had some 12 year old blogger in there commenting on the election or something like that, it's, I find it very [inaudible 1:02:09] and it's a waste of time and they're doing it strictly for commercial reasons.  It doesn't annoy me that there are amateurs out there, I think to be an amateur is a, is a very rich contribution to culture.  Amateurs do things for love, professional often do things for money and a lot of good can come out of doing something for love, but it's when it's, when amateurism means [inaudible 1:02:34], when it means sloppiness, when it means self indulgence, no I find it very annoying.

INT: Was President Obama's new media strategy a radical new departure in your view?

LEE: I think it was a radical new assimilation in a way, but as I, as I said earlier, I think Obama would have won anyway.  I think that even as he was keeping in touch with his millions of followers through, through the media with the internet, through Twitter and so on and so forth, the opposition was using the internet to hamstring him at every step of the way.  So if it was a step forward for politics, it was a great step backward as well and I think it left us [inaudible 1:03:22] in that sense.  I don't, I don't think that the internet has contributed to the democratisation of the political campaign. I  think it's made the political campaign perhaps more in-balanced than it's ever been before.

INT: So to what extent and what part do you think the new media played in getting Obama elected?

LEE: I, I'm going to say something very unconventional and say I don't think it played a role in him getting him getting elected at all.  I think the conservatives were using it with as much skill as he was.  I think what got him elected was the kind of perfect storm of an economic crisis and a two knuckle head ticket in the opposition.  I think it was Sarah Palin and the economic meltdown that got Obama elected, not Twitter.

[CHATTER]

INT: Did the new media get Obama elected?

LEE: No, I think what got Obama elected was the perfect storm of calamities.  The economic meltdown on the one hand and these two knuckleheads in the oppositions, on the oppositions ticket on the other hand.  It was [inaudible 1:04:39] and Sarah Palin, not Twitter that got Obama elected.

INT: And in terms of the new media aspect of Obama's campaign, was it born out of a genuine ground swell of support, or was it a carefully orchestrated device and campaign?

LEE: Well both.  I think there was a ground swell of support of Obama, I think there was an exhaustion and a revolution at the end of eight years of Bush's reign and I think that created a ground swell of support, which was then organised very shrewdly and effectively by Obama's people, using the media of the internet among other means.

INT: Do you find it ironic that the whole Obama and new media story played so well in the old media?

LEE: Well I find the old medias are sort of un [inaudible 1:05:30] an enthusiasm for new media ironic.  It's like someone putting a gun to his head and just shooting it again and again.  I find it spineless, I still don't understand it, it's possible to criticise new media, whilst still adapting to new media.  It's possible to be sceptical of it, while welcoming it with open arms.  So I'm just not, my mind boggles when I, when I read the old media's enthusiastic effusive embracing of the internet.

INT: How do you see the web's future?  Do you think it will continue to empower ordinary people?

LEE: No I think, I think the web will really take on the contours of what culture has always been.  There will be hierarchies, there will be elites, because we live in a democratic vigorous society, there will be many doors open to people.  Democracy, the democratic vitality will still rule American culture, but there will be the same restrictions, the same exclusive nitches that there have always been.  There may be more, there may be fewer of them, that remains to be seen.  I'm sure that the internet will look nothing like it look, it looks like now, nothing like it is now.  But certainly the democratic vitality of American culture is going to be counter balanced by the same old greed and myopia and short sightedness, the same old greed and myopia that it's always been.

[CHATTER]

INT: And now just a final question, this is for our second programme, which is about the relationship between the internet and the nation state.  Devices, the kind of freedom the internet provides ordinary people with, through things like blogs and social networking sites, how much of a threat do you think that kind of freedom presents to the nation state and the idea of governmental control?

LEE: Well no more than what the radio and what television have presented.  You know or the free press.  What, you know newspapers are an authoritarian regime's worst enemy, so what happens when an authoritarian regime comes to power?  They take, they close down all the newspapers, they take on the role of the TV and the radio stations.  Look what happened in Iran, you had this ground swell of popular support, expressed on Twitter for example and through blogs, it was just crushed and the regime [inaudible 1:08:19] began using Twitter against his opponents very effectively.  Spreading horrendous lies and mis-information, bites of mis-information by the thousands.  So again, it's a double edged sword and I also want to go back to the way you phrased your question, you spoke of the freedom that blogs present to the individual.  I don't, I don't know what you mean by freedom in that sense.  If getting on line and being able to write down your thoughts and being able to say pretty much whatever you want and having a certain number of people read it, if that's freedom, I don't know if that is an effective or even 
rich kind of [inaudible 1:09:07] freedom.  I don't know if being able to express whatever you want to express at the moment you want to express it, it counts as freedom.  I'm not sure about that. 

INT: So in that kind of struggle between the internet and the nation state, would you say that the internet empowers Governments as much as it empowers the people?

LEE: I think the internet empowers anyone who can use it and it empowers the people who can use it most effectively, even more.  It can empower a Government to repress [inaudible 1:09:37], it can empower the insurrection itself.  The BBC played a great role in the second world war in occupied countries and yet during, without radio, you would not have had the, you would not have had hundreds of thousands of people killed in Rwanda so quickly.  The people were [inaudible 1:10:03] by means of radio very fast.  So like all technology, the interent, it's not a cure for human nature, like all technology, the internet is not a cure for human nature, it's a amplification of human nature about the good and the bad of [inaudible 1:10:18].

[CHATTER]

INT: The internet empowers Governments as much as it empowers the people that use it against those Governments. Is that, do you think that's the case?

LEE: Absolutely, it's a double edged sword.  The media of radio was used by the BBC to empower people in occupied countries during the Second World War.  At the same time, without radio, hundreds of thousands of people would not have been killed so quickly in Rwanda.  The [inaudible 1:11:32] to violence was spread from, by radio throughout the population.  So like all technology, it's a double edged, triple edged, the sword has many, has multiple edges, despite what the boosters of the internet say. Technology, no kind of technology is a cure for human nature.  Technology is an amplification of human nature, an amplification of all aspects of human nature.

[CHATTER]

LEE: The web is pleasure, relaxation, thrill, annoyance, oppression, exhilaration of the web, like any piece of technology is an amplification of human nature, every aspect of human nature.

Rushes Sequences - Ross Anderson interview - USA (Video)

Ross Anderson is Professor in Security Engineering at Cambridge University, and an author and blogger specialising in computer security and cryptology. The programme two team met with Ross to discuss the security issues arising from the success of the web; whether the cyber attacks upon Estonia in 2007 were really of such a proportion as to warrant fears that cyberwar will emerge as a new form of warfare; and just how much our online data, links and relationships might tell others about us.

These rushes sequences are part of our promise to release content from most of our interviews and some general footage, all under a permissive licence for you to embed, or download a non-branded version and re-edit.

In order to see this content you need to have both Javascript enabled and Flash installed. Visit BBC Webwise for full instructions. If you're reading via RSS, you'll need to visit the blog to access this content.



-------------------------------------------------

Transcript:
(Please note that this transcript is the 'raw data' text we receive from a transcription company. It is a tool commonly used in production to facilitate editing and review the content. We publish it for users in that same spirit, rather than it standing as a 'perfect' representation of the content.)

INT:    Do you think it's quite a difficult balancing act for Governments like China, on the one hand the internet presents them with great business opportunities and on the other hand, it results in information being leaked out that they wouldn't otherwise want the world to know?

ROSS:           Well is internet security in China a balancing act you say, well whenever I hear civil servants in Whitehall using the word balance, I become distinctly uneasy.  Often it's used to justify doing half of a wicked thing, rather than not doing wicked things at all and in fact there is that kind of thing for the Government in China.  They can't simply turn off the internet, because Chinese businesses live by export and they need to talk to western customers.  Chinese universities live by getting information from western universities, by reading research papers, downloading lecture notes and so on and they can't block that.  They do want to block [inaudible 00:33:24], they do want to block stuff related to the Dalai Lama.  So it's hard.  Ultimately I think it's undoable and all they're succeeding in doing is raising the bar for a little while, in the end though I believe that China like everywhere else that develops, will become open and democratic like the west.

INT:    And just on that subject, how close do you think Chinese authorities or any Government for that matter would ever come to fully controlling the web and censoring it, in a way that they desire?

ROSS:           There have been unceasing attempts, even in the west to control the web.  During the 90's we had the crypto wars, where GSHQ and the NSA said that we all had to give them copies of our crypto keys.  We then had various child pornography scares, we now have an initiative in Brussels for example, that would require all member states to require that their ISP's put in blocking services, or sensibly to stop child pornography.  Of course, the music companies are waiting in the wings and as soon as these mechanisms exist, they will be in parliament and they will be in [inaudible 00:34:29] demanding the use of these mechanisms to stop file sharing.  There are all sorts of people you know, who see the internet as a threat and who want to control it using whichever excuse will work in the politics of the day.  Ultimately I think this is [inaudible 00:34:45] because the world is just becoming so connected, that in western countries, you know there's nowhere you can put the censorship anymore.  The networks are too dense, floors of information are too great, that censorship is basically a lost battle.

[CHAT] 

INT:     Just going back to the origins of the internet, what is in the kind of architecture of the internet and the thinking behind the creation of the internet, that makes it so difficult to censor and to really get to the centre of?

ROSS:   The critical thing about the internet that makes it censorship resistant, is the end to end principal.  This is the idea that the network at its core, is a dumb network.  It just forwards packets from one address to another.  The intelligence, the programmes that act on this information, are at the end points.  The end points might be web servers, they might be individuals, people's pc's who are talking to each other and therefore it's difficult to create a point in the centre, where you can do the censorship.  Now with some applications, there are virtual centre arise and a good example is Google, because although at the network level Google is an end point of the network, from the point of view of search, it's a core component and so if you're the Government of China, you can say to Mr Google, right, you censorship your search or you can't do business in our country and that's a persuasive argument, at least for large and powerful Governments to use.  But for the majority of applications, the end to end principal remains extremely important, if not paramount and  therefore the information can flow from one end point to another end point through all sorts of different paths.  It can be encrypted from end to end, so that if you monitor the network in the middle, you just simply don't know what traffic is coming past and in short there's no real point of leverage, there's no real point of control in the centre.

INT:            So in comparison to other media, would you say that the internet is relatively de-centralised and because it's got different pathways, that is what makes it more difficult to control and censor?

ROSS:    That's also an aspect to it.  In addition to the end to end principal, the principal that the intelligence lies at the edges of the internet, rather than in the core, which just forwards the packets from one computer to another, there's also the fact that the internet is a many to many medium.  Most of the media that we had previously, at least the technological media, were many to one or one to many.  The BBC broadcast system for example, is one to many.  You've got one company broadcast content to tens of millions of users, but with the internet you have millions of people creating their own content and millions of people consuming this content and for the most part, they're communicating fairly directly with each other.  Now there are some virtual centre points like Google and Facebook, but apart from that, the communications are basically many to many in an end to end network and that makes it fundamentally difficult to censor.

-------------------------------------- 

ROSS:           Cyber war is an interesting concept.  At one level it's just a re-marketing by agencies such as GCHQ and the NSA of stuff that they've been doing for decades anyway.  Listening in to other people's phone calls and being able to do jamming attacks for example, against their air defences and where cyber was first supposedly deployed in Gulf War One, that was basically what was involved.  It was jamming the Iraqi's air defences and their communications networks, to ensure that the first wave of bombers got through.  There's been an awful lot of hype about the concept of cyber war, particularly in the past 10 years and particularly since 9-11, as organisations such as the Department of Homeland Security has sought to build huge empires, imposing often unnecessary security controls on industries such as the electric power industry.  None the less, it is clear that as the world becomes more connected, there will be the opportunity for nations to do bad things to each other.  We haven't seen very much of it yet, but it's something that we have to think about for the future.

INT:     What are the most common techniques used to attack a country's internet system and how do they work?

ROSS:           Well we haven't seen attacks on country's internet systems so far, by other nation states.  So we've got a shortage of examples.

INT:     So you wouldn't say Estonia was a Government sponsored attack? 

ROSS:           People who are knowledgeable about such matters, generally don't believe that the attack on Estonia was an act of Russian State Power. They caught and convicted some ethnic Russian youngster for doing it with a small [inaudible 00:48:02] and basically the problem in Estonia was that their internet infrastructure was really, really ropey.  It wasn't put together with any real resilience or band width and almost any attack could have knocked it over.  Had the attack that had been done on Estonia by those kids, been tried on say the BBC's website or the Microsoft website, then it probably wouldn't even have been noticed.  So the lesson there is that if you've got critical infrastructure, you should engineer it properly and size it properly, so that it can withstand minor botheration.

INT:    Can you just briefly explain how Denial Service Attack works? 

ROSS:           How the Denial of Service Attack typically works, is that the attacker gets a few hundred or a few thousand machines, which he has subverted using Malware and gets them to send lots and lots of messages to the target.  We for example got one of these on one of our machines in the lab, after we had come to the attention of a [inaudible 00:48:57], a Russian criminal network that we were attempting to monitor and measure and they got something like three or four hundred machines, sending something like six megabytes per second off our machines and of course being a university, we had proper infrastructure and were able to completely ignore that.  We've got two gigabytes of connection into the lab.  Whereas if that had attacked a private individual at home, with a two megabyte ADSL connection, it would have completely saturated the link and denied them service to the internet.

INT:    So is it a case of bottlenecks being created, i.e. lots of computers being appropriated and those computers channelling traffic to one particular site, overwhelming it and then brining it down that way?  Is that how it works?

ROSS:           The idea of a, denial, distributor denial of service attack is that you've got a few hundred or a few thousand computers and get them to all send traffic to a target site, which if it is somebody's computer at home, overwhelm it so it can't go on line anymore. However if you try that with a big website, university system for example, the BBC system, then it's just thousands of time bigger and it won't work.  Now the problem Estonia is that they had parts of their critical national infrastructure, which were you know sized like domestic systems, with only a few megabytes of connectivity, rather than size like professional systems with gigabytes of connectivity and this meant that it was easy for an attacker to bring them down.

INT:    So what do you think can we learn from the Estonia experience? 

ROSS:           The main lesson to be learnt from the Estonian experience is that if you've got critical national infrastructure, you should engineer it properly and you have some capable geeks who take part in the International networks, or people who are interested in such things, who keep up to date on what's going on and what techniques are available to count all the bad stuff that happened.

INT:    How serious is the threat that cyber attacks present to national security?  You know, how much of an impact does it have on a country when in the case of Estonia, banks were brought down and you know institutions, internet sites were brought down?

ROSS:           The Estonian example I think was very much an out [inaudible 00:51:15], because the Estonians were incompetent, they just hadn't paid attention to the possibility of being attacked in this way.  Somewhere like Britain, I think the threat level is very, very low.  The idea that we would be attacked online by terrorists for example, is something I have never really lost very much sleep about, because terrorism functions by shedding blood, by killing people, by inspiring terror.  You know, by pressing all the buttons that the, in the animal part of our brain, that cause reactions to go off and we feel we're personally under attack, when we feel that our lives are at threat, when we're reminded of our mortality and pushed towards loyalty to our tribe.  Now none of these buttons are pushed, if there is a 30 minute power cut, because somebody hacked a sub station.  That's just an annoyance, it's just one of those things that happen in life.  It's not going to give anything like the impact that a political militant would want in order to bring attention to his cause.

INT:    Can you see the day when cyber warfare becomes an integral part of military combat, when it accompanies you know for example, the invasion of Afghanistan or you know some [inaudible 00:52:34] things where hand to hand combat is accompanied by cyber warfare, to bring down an internet system in a country?

ROSS:           Well when we invested Afghanistan, we blew up one of the two telephone exchanges in Kabul, we blew up the old fashioned electro-mechanical one and we left intact the modern digital one, presumably because we had the means to hack into the digital one and wire tap such communications as were still going on.  So this sort of cyber war has always been part of the mix, since people started using electronic communications and well you know so what's different.  If we get attacked by a substantial nation state actor, you know if we ended up in a war in the Far East with China, or a war in the [inaudible 00:53:21] with Russia or whatever, then sure there's the possibility of bad things happening.  But there's a possibility of other bad things happening too, in air attacks, nuclear attacks and compared with the possibility of a nuclear attack, cyber attacks are penny anti stuff.  What you can typically expect cyber attacks to be used for in modern warfare, is as in Gulf War One, where these were used basically to see to it that the first wave of bombers got in and got back unscathed and then the first wave of bombers were able to blow up the critical telephone exchanges and air defence radars and so on, which crippled the Iraqi air defence capability and meant in turn that second and subsequent waves of bombers had, had a much safer and freer experience over Baghdad.

INT:    Just moving onto, Islamism, what role do you think the web has played in fostering extremist beliefs?

ROSS:   It's reckoned that online resources have been used by people who are spreading Islamist ideas, with some moderate effectiveness, in whipping up support worldwide.  But then it's only part of a mix, because you know part of that is recruiting people through mosques, spreading information by you know face to face contact, by preachers spreading information by circulating books and pamphlets.  It's only part of a bigger mix and it's also important to realise that the web makes available great resources of surveillance and it's well known in the trade that organisations such as the FBI, have the main Islamist websites very thoroughly instrumented and they pay an awful lot of attention to who goes there.

INT:   So in as much as the web is facilitated, re-grouping together of different extremist groups, it's also provided the authorities with a mechanism to watch these groups and find out what they're up to?

ROSS:           One of the biggest innovations in surveillance, in the past few years, has come about as a result of the spread of social networking sites and of social facilities on all sorts of other sites, because once people make visible who their friends are, it's possible to do a clustering analysis and start looking for covert communities.  Now in the old days this was difficult, you had to send out your field intelligent staff to live in the villages and ask who was friends with whom and who was related to whom and so on and you would then, if people had phones, you'd look at their itemised phone bills and you'd look at which households were phoning who.  But nowadays, information on who is whose friend is available on sites like Facebook and the 40 other sites that there are worldwide.  For example, there are some researchers at MIT, tried to figure out if they could use Facebook to find out who was gay and who wasn't, so you they crawled the MIT part of the Facebook web and then they marked as gay, those people who declared themselves to be such on their Facebook web pages, and then looked at the clusters of friends and marked as tentatively gay, those people who are friends of a whole lot of gay men and worked outwards from that and by means of this, they managed to identify ten of their friends whom they knew were gay, but not out about it.  Simply because of their pattern of acquaintanceships.  Now exactly the same sort of thing works with Islamism or with stamp collecting or butterfly collecting, or playing the Irish pipes or any other human activity, it's possible by mapping social networks, to figure out affiliations that people aren't necessarily overt about and this is an enormously powerful tool in the hands of the Police and intelligence services, in finding out who adheres to some particular dislike to belief.  Be that Islamism, or in China, a love of democracy or whatever.

Rushes Sequences - Biz Stone and Evan Williams interview - USA (Video)

Biz Stone and Evan Williams are the founders of the micro-blogging tool Twitter. They met with Aleks Krotoski and the programme two team to discuss the rise of their 140 character communication phenomenon and the role it has played in the politics of nations and freedom of speech.

These rushes sequences are part of our promise to release content from most of our interviews and some general footage, all under a permissive licence for you to embed, or download a non-branded version and re-edit.

In order to see this content you need to have both Javascript enabled and Flash installed. Visit BBC Webwise for full instructions. If you're reading via RSS, you'll need to visit the blog to access this content.



-------------------------------------------------

Transcript:
(Please note that this transcript is the 'raw data' text we receive from a transcription company. It is a tool commonly used in production to facilitate editing and review the content. We publish it for users in that same spirit, rather than it standing as a 'perfect' representation of the content.)

Aleks ok, erm we're seeing businesses, we're seeing politicians communicating with the public with they're with they're public by Twitter.  How do you think that this, that it's a different, or rather than the web, how do you think that communication via the internet is different than communication that they would do, traditionally via television, radio, newspaper?

Biz The one most, the biggest thing is its two way, its not broadcast.

Evan There's an engagement there, that you don't get from watching TV, you can't talk about.  Erm that, and that's the big thing we're seeing with like ............. Of companies is, and we were surprised, because they jumped in to Twitter and they started engaging immediately, the one of the first examples that we saw was this large cable company, here in the U.S.  They erm, there was a popular blogger and he also had a Twitter account and he was complaining that his cable was out, and he was I'm going to write about this cable company, Compass and how terrible they are and its going to be the number one search result in, in search engines for year to come.  And they were monitoring Twitter search for any mentions of they're brand name.  And they saw that within a few minutes and they replied to him on Twitter, and they said what seems to be the problem, they were going to send a van out to your house.  And they had his cable fixed in like 30 minutes, so the next day the blog post was, Compass has great customer service, and it was like a, you know a complete reversal and we were like wow, they're really smart about it, and so over and over again companies are just jumping in, engaging with customers and its great for the customers too.  So they can.

Aleks Are they actually engaging though, cause your seeing more and more cynical, erm cynical attempts to use these tools for marketing and people just not getting it?

Evan There is cynical but there's engagement.

Biz Yeah and the, basic way Twitter works is people opt in information they want and there are many, many of the most popular accounts on Twitter are commercial accounts, and there are people just selling stuff and people want to know, because people you know get into commercial transactions and information is helpful.  And whether its I want the daily Tweet about the special at the café, so I can know whether to go there for lunch, or I wasn't to know as soon as erm, there's a great deal on this airline, then that's helpful information.  If they don't want it then they shut it off.

Evan And if the, if the companies aren't trying to provide useful information they'll get shut off, its not like a, its not we call it recipient driven communication, so its not up to the sender to say you will see this in your in-box whether you like it or not. Unlike e-mail.

Biz Yeah basically.

Aleks that's a really interesting concept, I haven't heard of that recipient driven information.  Erm, kind of riffing off the back of that and this is now for programme 3, you mentioned opt in, how aware are you, or how aware do you think people who use twitter, the account holders are of the privacy implications for what they put up on they're public accounts?

Biz I think that's, I think we're still .......... That out, I mean like I said, before, we're, we're 10 years into this idea of open the open exchange of information, first with blogging and now its Twitter.   And people aren't trying to figure out and discover what the right amount is still.  There are still, there are some people like over and then you know get burned and realise ok well that wasn't the right way.  And then there are people who do it sort of just right and they get all these great opportunities presented to them that they hadn't erm thought of before.  So I, I think the short answer is, we're trying to explore and figure out with our electronic communications, we're trying to add nuance, subtlety, things we don't have right now in e-mail and iam erm and that's what we're seeing not just with Twitter, but all over the web, all this great stuff that, that's emerging in social media is people trying to find new, interesting ways of communicating.  To become more efficient, become more engaged, become more informed, erm and I think it leads ultimately to, to having more empathy, to understanding more about what other people are, what's happening with other people and sort of putting yourself in they're shoes more often because your, your engaging with them.  So I don't know if that answers the exact question but I think the answer is we're still figure out, we're still evolving, so we'll still make some mistakes.

Aleks Do you think that, that people are re-calibrating they're notions of privacy?

Evan Erm yes, certainly in, it, it's a cliché but erm people are learning that putting stuff out there in, in the world as Biz was saying, has some great effects, and things that were private, a lot of things that
were private, just because it wasn't profitable to share them.  And so it was strange to share them, so it may be strange to say to the world I am having lunch at this place, erm because I mean they would have never have done that before, but that doesn't mean I care, or that it needs to be private.  And so people are understanding that in, in big numbers and as Biz says its been a process, its been happening when, when blogging started which we were involved in 10 years ago, this crazy notion why, first of all why would you have the audacity to think anyone would care what you read.  Erm and secondly why are you, you know not all blogs are private by any means they're personal information, but even like writing the sort of a journal on line .......... Its like why would you, and now it's a much more accepted idea that, that people would share parts of they're lives.  And, and I think it'll become just obvious.

Aleks Then of course, I mean on the flip side there's the, the .....................

General talking

Aleks You mentioned this idea of empathy, you mentioned this idea of reconfiguring almost how we do relationships.  How do people, how do you feel people form relationships in a 140 characters?

Biz Well its interesting because they, they're doing something again, something we didn't expect which is they're forming these tweet ups that they do, and you know and a lot of the criticism of on-line communication is like ............... always communicate on line and then we're going to loose all of this interpersonal erm all of our interpersonal skills and then the reverse is true.  They are meeting, they're wires are crossing on the Internet, and this is how Evan and I met in the first place, we, we discovered each other's blogs.  And we ended up working together.  Erm the, you know and so they're organising these Tweet up's and stuff so that they can meet new people and engage.  So, erm it's definitely having an impact in that, in that regard.

Aleks But what do you think it is, I mean what are the tells that you can trust somebody, you know because why would you, why would you meet up with somebody off line?

Evan Whether you meet up or not you definitely get to know people over Twitter or electronic communication in general.  With Twitter in particular because its very light weight to share something and to breed something, then its about sharing details that you wouldn't necessarily share but they give you insight to people, whether you know them or not.  Its not just meeting new people, it's staying in touch, in a very lightweight way that just isn't practical.  Erm it's not practical to you know pick up the phone and call all of your friends that are across the country every day.  But you can hear from them on
Twitter every day, and it provides a real connection that you otherwise wouldn't have.

Biz And it keeps you much closer that it's not as awkward.  If you haven't talked to a friend in a month, it doesn't matter you can pick up the phone and you can, and you can immediately do like so how or you know that run, it sounded like a good run you had the other day.  You're immediately caught up on like the chitchat, you don't have to be like so how's it are you still married or is that a weird subject or.

Evan Yeah and if you end up talking, you end up having more interesting conversations because normally, if you don't talk to someone very much you only talk about the really big stuff, or like well I got a new job and how's that, its ok.   But its like hey it sounds like your running now or whatever.

Aleks but you go from I mean that's focusing on people who are existing friends, you know which is a different kettle of fish, that's you know you've got Facebook for that as well, I mean Twitter.

Biz You get to know people on, you don't get.

Evan I think the key to your question is you don't really get to know somebody from like Tweet.  You get to know them from a bunch of them.

Biz Right.

Evan And, and you get to know them over time in, in ................. and you start saying like that guy's really, I think that's, I like that guy he's funny.  Like I think I want to, if there's an opportunity to like and then you reach out and you start small, like maybe your favourite a Tweet by somebody and then you, and then you get engaged and you at reply them and suddenly your like communicating and it starts from there.

Aleks Do you think that there is a shift, that there's a seismic shift as it were in the development of relationships, or even that there will be a generational shift in how people do relationships now that we have the web?

Biz I think it's more about maintaining relationships than the relationships.  I don't actually there's, my personal experience I don't meet a lot of people and become real world friends with them through the Internet, that much, even though most of my friends I met through the Internet somehow.  But its, you know the real world contact is important and you know school and work and, and social life and hobbies are still going to be the main way people meet each other. But, but it can turn a chance meeting into a relationship, cause now when I meet someone at a conference or wherever, and if I get they're Twitter user name then I have, I have like a string back to them that otherwise there, there was no connection at all.  Even if I have they're e-mail address that I have to prompt them, that's, that's a big, much, much bigger step than following them on Twitter.  Its even a, a bigger step to engage with someone on a social network where you have to say now, now that I've met you once we're friends, your not really friends, but I might want to keep up with you.  And, and you don't even have to reciprocate, but that could eventually lead to a relationship that otherwise would not exist.

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