CBBC HD, CBeebies HD, BBC Three HD, BBC Four HD & BBC News HD launch Tuesday 10 December 2013

Monday 9 December 2013, 09:15

Alix Pryde Alix Pryde Director, BBC Distribution

This is a blog I have been looking forward to writing for many, many months. We have announced today that our five new HD channels will launch on Tuesday 10 December 2013 on all main TV platforms. This brings the total number of subscription-free HD channels from the BBC to seven.

Already, people living in more than half of UK homes have the ability to watch in HD. This is predicted to grow to 80% by 2016 and 90% by 2019. And I know that as the size of TV screen continues to grow, viewers increasingly appreciate the improved sharpness that HD offers.

The launch of CBBC HD, CBeebies HD, BBC Three HD, BBC Four HD and BBC News HD in time for Christmas means you’ll be able to watch more festive treats in the highest quality from the comfort of your sofa.

In July 2013, we confirmed our intention to launch our five new HD channels by early 2014. But we couldn’t resist the possibility of being able to deliver these early, in time to give them to you for Christmas. It's said that launching a channel takes at least 6 months. We will have managed to launch five channels in five months. So I want to take this opportunity to say a HUGE thank you to the brilliant team of dedicated professionals, across the BBC, our suppliers and our platform partners, who have been pulling out all the stops to achieve this for our audiences.

Electronic Programme Guide channel numbers

This is where you will be able to find the new HD channels in EPGs:

 

CBBC HD

CBeebies HD

BBC Three HD

BBC Four HD

BBC News HD

Freeview HD / YouView

73

74

105

106

107

Freesat HD

607

608

147

148

212

Sky HD (HD subscribers / non-subscribers)

613 / 633

614 / 624

115 / 210

116 / 211

570

Virgin Media

710

711

163

164

604

Putting the best, first: SD/HD Swapping

One goal in our approach to distributing our channels is to put the ‘best’ version of a channel first in the EPG, where the ‘best’ version has the right availability of nations or regional content, followed by the highest picture quality. We also factor in whether the channel has been technically enabled to launch our much-valued BBC Red Button services.

For Sky, you will see I have given more than one EPG number for most channels. With the exception of BBC News HD, we will enter into SD/HD swapping for our new HD channels from 10 December 2013. This is designed to make our best version the easiest to find by placing the HD version at the more prominent channel number currently assigned to the SD version. This swap will work for Sky customers who subscribe to one of its HD packages. It is also possible to receive the BBC’s HD channels without paying for an HD subscription, provided that your set-top-box is HD compatible. However, the swap doesn’t work for non-subscribers so they’ll need to look for the HD channels at the new numbers I’ve listed. Hopefully one day the swap will work for everyone, so it will be simpler. Regarding BBC News HD, we have decided to delay the swapping with the SD channel until after the Christmas change freeze, ie, January 2014, in order to avoid non-essential technical work that could impact the availability of our existing SD BBC News channel whilst it is covering a major news story.

Sky HD viewers in Northern Ireland will hopefully have noticed that on 18 November 2013 we carried out a swap of BBC One NI HD with BBC One NI SD in the Sky EPG. This means that viewers who subscribe to a Sky HD package will now see BBC One NI HD at 101 and BBC One NI SD at 141. This pilot went very smoothly and we are going to make the same change for BBC One Scotland HD and BBC One Wales HD in their nations, while BBC Two HD, which carries the same programmes as BBC Two SD in England, will be swapped in England only. This will give Sky HD subscribers, wherever they are in the UK, a prime BBC service in HD in one of the first two positions in the EPG.

In 2014 we intend to make the equivalent SD/HD substitutions on Freesat, ie: BBC One in Scotland, Wales and Northern Ireland; BBC Two in England; and the other five HD services across the UK. We would like to replicate these swaps on Freeview too but it is currently constrained by the channel listings policy. Virgin Media does not currently offer SD/HD swapping.

Freeview HD / YouView coverage

Readers of my earlier blog will know that on digital terrestrial television (Freeview HD and YouView), BBC Three HD and CBBC HD will use the single vacant slot within our own capacity (on Multiplex B), which has 98.5% coverage of UK homes. Meanwhile, BBC News HD, BBC Four HD and CBeebies HD will use new HD capacity, which will cover part of the UK and grow in coverage over time. It’s great news that this new HD capacity has become available – through Ofcom’s decision to license it and Arqiva’s willingness to invest in operating it. It will boost the choice of HD quality programming available easily and for free via the UK’s most popular TV platform. Freeview HD and YouView now offer 10 free HD channels broadcast to those living within the coverage of the new HD capacity. It’s constraints around spectrum and costs that mean that this new HD capacity won’t cover the whole UK. But at the point of our launch it covers 50% of UK homes, including the main city in each nation, and it will extend to cover 70% of UK homes by Wimbledon 2014.

Increased prominence for BBC channels in Virgin Media homes

I’m pleased that 10 December 2013 will also see a few other changes on the Virgin Media channel list that will make certain BBC channels easier to find. There are improved channel numbers for BBC Two HD , BBC ALBA and BBC Parliament :

 

BBC ALBA

BBC TWO HD

BBC Parliament

Virgin Media

161

162

605

This change recognises the public service status of BBC channels that entitles them to “appropriate prominence” in channel lists. It happens to give us a nice block of BBC channels between 161 to 164, and we’ve aligned the final digits of 162, 163 and164 with BBC Two HD, BBC Three HD and BBC Four HD to help make the numbers easier to remember.

Advice on picking up the new HD channels

  • If you have Freeview HD or YouView your receiver may pick up the changes automatically, but if not then you will need do a retune. Digital UK’s TV retune website gives advice on how to retune. Freeview HD and YouView viewers can check which new HD channels they can expect to receive using the Digital UK coverage checker. Once you’ve entered your postcode, take a look in the ‘channels’ section.
  • If you have Freesat and you do not pick up the new channels automatically, you may need to put your digital box or TV into standby for 30 seconds and then switch it back on again. If the channels are still unavailable then carry out a 'Freesat channel retune'. Full instructions can be found in the manual for your digital TV or box. Further help with retuning can be found at www.freesat.co.uk or by calling the Freesat customer support team on 08450 990 990.
  • If you have Sky, you should not have to do anything. If you do have a problem receiving any of our channels, you can try turning your Sky set top box off at the mains, waiting 30 seconds and turning it back on again. If that doesn’t resolve your problem you can find more help at www.sky.com/helpcentre.
  • If you have Virgin Media the new streams should appear automatically. If you do have a problem receiving any of our channels, you can find more help at Virgin’s website.
  • You can find detailed technical information for all BBC channels and where each appears on satellite, including our new HD services through our satellite reception advice page .

Ding Dong Merrily on High Def

I really am thrilled that we’ve been able to bring so many people this great boost in quality as an early Christmas present. My colleagues and I hope that you will enjoy our five new HD channels and the other efforts I’ve outlined above to help make the BBC’s services easier to find.

Alix Pryde is Director, BBC Distribution

Comments

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  • rate this
    +2

    Comment number 1.

    Thank you for this, it's worth mentioning that BT TV Vision+ boxes will be carrying via IPTV BBC THREE HD, BBC FOUR HD and BBC NEWS HD from tomorrow for those who currently get the four existing PSB HD channels via that platform. (BT Care Forum post on Saturday).

    You need to work on getting the channels offered on COM7 available via IPTV on ALL YouView services too, to placate those unable to receive that Multiplex. I contend that 70pct is a very generous estimate especially with the lower power associated with these transmissions compared to the current PSB HD Mux service.

    I note that the Press Release on the Media Centre announces that HD content WILL be available on the iPlayer too, hopefully this will be from launch too, Your previous post inferred that this would not be the case.

    Roll on live HD Streaming too.

  • rate this
    +1

    Comment number 2.

    Very glad to see the new HD channels launching, but why oh why aren't they using the same LCN as the SD channels on Freesat? We know LCN sharing between HD and SD channels is possible on Freesat as other broadcasters have done it, and I can't think of any good reason why the HD channels weren't given the prominent positions on the Freesat EPG for those with HD boxes.

    Now many people will just carry on using the SD versions of these channels when we should be encouraging uptake of the HD variants.
    Not only that, but were starting to see fragmentation of channels on the EPG now. Whereas before all the BBC entertainment channels were neatly grouped together numerically, we're now going to have two new HD ones that are stuck way down on the end of the entertainment genre.

    It all seems a bit silly to me when the HD channels should surely have replaced their SD counterparts for those with compatible boxes.

  • rate this
    0

    Comment number 3.

    ah, nice to see you've caught up! http://www.ukfree.tv/fullstory.php?storyid=1107052164

  • rate this
    +2

    Comment number 4.

    Will or when will local news be in HD. I Tend to watch BBC HD on Sky (141) and then have to swap to 101 for local news.

  • rate this
    +1

    Comment number 5.

    I do the same regarding BBC News and local BBC News as @mat So I will also be eagerly waiting for BBC 1 HD England regions.

    I do have a question regarding the LCNs for BBC 3 HD and BBC 4 HD on Sky when there is no HD Subscription, why are they at 210 and 211 when 168 and 169 were free numbers?

    Also why do the channels just have to swap with the HD pack, cant they be programmed to replace the SD channels altogether instead like the process that happens on freesat?
    I see the HD for SD replacement a better method, as it keeps our EPGs that bit tidier and for FTA channels on Sky there is no need for the SD channels to sill be there, if the HD channels are there and FTA.
    This would also be a good idea for Virgin Media customers too, as their EPGs are a bit messy.
    I guess this would mean two distinct numbering systems for SD and HD boxes or something like that.

  • rate this
    0

    Comment number 6.

    You should be cautious about putting hd channels first in the epg. In my experience HD is much more susceptible to weather problems and spends quite a lot of time down. So only good when it works which is not all the time. Regular channels more reliable.

    That said, good news about the new channels, happy to have access to them.

  • rate this
    0

    Comment number 7.

    As Mick says in post 2, it does seem a little illogical that the HD versions on Freesat don't share the same LCN. Other channels on the platform do so, and it works well.

  • rate this
    -1

    Comment number 8.

    Well better late than never. Certainly these services could have been made available on satellite and cable years ago.

    It is good to see the BBC using SD/HD swapping at last. I guess it won't happen on BBC1 till the regions go HD. Switching to SD to watch local programmes is a stupid way to run a service. Why can't you just upscale to HD for now.

  • rate this
    0

    Comment number 9.

    Local Non-HD content on BBC One is around 1hr-1hr30mins a day. Surely under this circumstance it is better to swap HD regardless of the regional variation and on the HD caption send people to the regional version at the current HD channel number (for HD swap customers).

    You could surely use this time to promote shows that are coming up (bit like the old BBC HD Preview) with the caption on the bottom.

    Also, Series Links? With the HD versions taking the SD slots on Sky, Will I have to re setup series links?

  • rate this
    0

    Comment number 10.

    Why is the HD swap not happening with Freesat now, but it is for Sky? Surely it would be better to have BBC 3 HD and BBC 4 HD on 106 and 107 so people didn't have to go looking for them now only to find that they'll be moving in a few months time again (and the Freesat EPG will have the BBC HD channels listed as 3, 4, 1, 2!).

    Would it not have been better for them to simply replace the SD channels on HD boxes instead of requiring another channel number?

  • rate this
    0

    Comment number 11.

    For those interested in COM7 coverage maps, I have created some maps here:

    http://www.ukfree.tv/txlisthd.php

    As I understand it, Crystal Palace (London), Belmont (Linconshire), Black Hill (Central Scotland) and Winter Hill (Greater Manchester) plus Sutton Coldfield (Birmingham) will have COM7 transmissions today.

  • rate this
    0

    Comment number 12.

    While I applaud the BBC's moves so far. In the light of DQF the additional satellite capacity needed to launch BBC ONE England variants in HD for less than an hour a day's opt-outs seems a step too far. Fine for Freeview and Cable yes, Satellite in all it's flavours no.

  • rate this
    0

    Comment number 13.

    To echo the comments by Mick, Jake and Paddy, how come have the services on Freesat not LCN swapped with the SD versions, or better still, just replaced the SD ones like RT HD and NHK HD have done/did (when NHK still had an SD version)?

    I can fully understand why BBC News hasn't HD swapped across platforms, this week is somewhat unprecedented and will be a busy news week regarding Nelson Mandela etc, we're then in to the Christmas change freeze period after that. Why do the SD versions need to stay on the EPG when we've got shiny new HD versions of all four other BBC channels?

    Do you have a date when Freesat HD/SD swaps will be carried out, presumably January?

  • rate this
    0

    Comment number 14.

    As others have mentioned above, when will the regional news will be available on HD? It is very frustrating when you have it on BBC 1 HD but then have to switch to SD to see the London news! thanks

  • rate this
    0

    Comment number 15.

    Great news, for a dedicated BBC viewer. But when oh when are you going to include the regions?

    I am fed up with having to change channels whenever a regional news program starts!

  • rate this
    -2

    Comment number 16.

    Why are CCBC and Cbeebies going HD surely thats a waste of 2 channels, i welcome the additional channels in BBC Three and Four but im sorry Alex CBBC and Cbeebies thats just wrong.

  • rate this
    +1

    Comment number 17.

    @darrenb BBC Three and CBBC are linked, so what happens to one happens to the other and the same with BBC Four and CBeebies being linked. So for BBC Three and BBC Four to go HD, CBBC and Cbeebies ended up going HD too!

  • rate this
    +1

    Comment number 18.

    @Alix Pryde

    Thanks for the details. I just wondered if we will see the provision of HD programmes for the new channels on the BBC iPlayer from tomorrow?
    .

  • rate this
    0

    Comment number 19.

    Alix is it possible for a HD section to be created on BBC iplayer on all platforms? I noticed on BBC iplayer on Sky recently that when going to the channels section you cant select the HD channel when in say BBC 1, as it used to appear.

  • rate this
    0

    Comment number 20.

    Good news but why can't your information be complete? Not everyone uses a Sky or Freesat STB so now I have to go and find the transponder details so I can add the channels to my HD satellite receiver.

 

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