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BBC Internet Blog
 - 
Jem Stone
</title>
<link>http://www.bbc.co.uk/blogs/bbcinternet/</link>
<description>Senior staff from the BBC&apos;s online and technology teams discuss issues raised by you about BBC Online, BBC iPlayer, the BBC&apos;s digital and mobile services, and the technology behind them. </description>
<language>en</language>
<copyright>Copyright 2009</copyright>
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<item>
	<title>Radio 4 as an antidote to Twitter panel games</title>
	<description><![CDATA[<p>For the last few months there have been a rash of quite ancient comedy parlour games being <a href="http://en.wikipedia.org/wiki/Internet_meme">adapted to Twitter</a> where groups of friends devise, in 140 characters of course, punnery and wordplay around film and tv titles. Just in the last month <a href="http://hashtags.org/tag/creditcrunchmovies/">credit crunch movies </a>(eg: The Italian Jobless), <a href="http://hashtags.org/tag/medievalmovies/messages">medieval movies</a> (eg: You've Got Chain Mail) have had their moment in the sun. In response a small group of Radio 4 fans including a lot of the Twitter regulars working here have had minutes of fun of an evening adapting these memes to our favourite national speech network;  CreditCrunchRadio4 spawned for example the rather bleak The Pip. My best attempt at medievalradio4 was You and Your Serf (sorry). However none so far had generated more than a brief flurry of interest.</p>

<p>But then Radio 4 announcer; <a href="http://twitter.com/kathyclugston/">Kathy Clugston </a>found herself on a train journey home yesterday evening was bored and <a href="http://twitter.com/kathyclugston/status/2008375084">tweeted this</a>...</p>

<p><em><a href="http://www.bbc.co.uk/blogs/radio4/2009/06/radio4minus1letter.html">Read more and comment </a>at the Radio 4 blog.</em></p>

<p><em>Jem Stone is Communities Executive,  BBC Audio & Music Interactive.</em></p>]]></description>
         <dc:creator>Jem Stone 
Jem Stone
</dc:creator>
	<link>http://www.bbc.co.uk/blogs/bbcinternet/2009/06/radio_4_as_an_antidote_to_twit.html</link>
	<guid>http://www.bbc.co.uk/blogs/bbcinternet/2009/06/radio_4_as_an_antidote_to_twit.html</guid>
	<category>radio_4</category>
	<pubDate>Thu, 04 Jun 2009 16:30:56 +0000</pubDate>
</item>

<item>
	<title>Full Feeds For BBC Blogs</title>
	<description><![CDATA[<p><a href="http://www.flickr.com/photos/jemstone/2576023856/" title="Full Article feeds on BBC Blogs by jem, on Flickr"><img alt="mardell_rss.gif" src="http://www.bbc.co.uk/blogs/bbcinternet/img/mardell_rss.gif" width="430" height="356"></a></p>

<p>Small steps. Small steps.</p>

<p>Simon Dickson made <a href="http://puffbox.com/2008/04/18/bbc-blogs-rss-full-text-feeds/">this plea back in April</a> when we upgraded the blog platform. Nick Reynolds then pointed me to Tony Kennick's blog post yesterday. An <a href="http://blog.pint.org.uk/2008/06/on-open-letter-to-bbc-web-team.html">open letter</a> no less, asking us very kindly to do the same. </p>

<blockquote>I find full content feeds much more useful especially when catching up with feeds on other devices on the move. Mobile browsing has vastly improved and where I am required to click through in most cases I can do so to read the whole content, but I would rather remain within my feed aggregating application.</blockquote>

<p>Well, quite. So we did. From this afternoon, all of the BBC's blog <a href="http://en.wikipedia.org/wiki/Web_feed">feeds</a> are now full-fat, as you can see above from the lovely Google Reader <a href="http://farm3.static.flickr.com/2310/2576023856_0042088969.jpg">screengrab</a> of <a href="http://www.bbc.co.uk/blogs/thereporters/markmardell/2008/06/what_does_irelands_no_mean.html">Mark Mardell's blog post</a> from this afternoon on the Irish Lisbon Treaty vote.</p>

<p>Sorry that it's taken so long. </p>

<p><em>Jem Stone is the Portfolio Exec, Social Media for Future Media & Technology</em></p>]]></description>
         <dc:creator>Jem Stone 
Jem Stone
</dc:creator>
	<link>http://www.bbc.co.uk/blogs/bbcinternet/2008/06/full_articletext_feeds_for_bbc.html</link>
	<guid>http://www.bbc.co.uk/blogs/bbcinternet/2008/06/full_articletext_feeds_for_bbc.html</guid>
	<category></category>
	<pubDate>Fri, 13 Jun 2008 15:15:35 +0000</pubDate>
</item>

<item>
	<title>bbc.co.uk Service Licence: Initial Feedback &amp; Early Round-Up</title>
	<description><![CDATA[<p><small><strong>Update</strong>: Nick Reynolds has posted with more reactions <a href="http://www.bbc.co.uk/blogs/bbcinternet/2008/06/bbccouk_service_licence_reacti.html">here</a>.</small></p>

<p>Obviously, the document we've been scouring most round our way today is the <a href="http://www.bbc.co.uk/bbctrust/news/press_releases/2008/bbc_co_uk_review.html">review of bbc.co.uk by the BBC Trust</a>. I expect there to be further posts from my colleagues reacting to this in the next day or so. I'm only just getting through what seems to be at least a dozen lengthy PDFs of consultation, review and recommendations. The early press coverage, from what I can tell, has focused on only a small amount of what the Trust had to say about the site. So - if your printers can bear it - it's worth ploughing your way through it.</p>

<p>You can read <a href="http://www.bbc.co.uk/bbctrust/framework/bbc_service_licences/bbc_co_uk.html">the document in full</a>, the terms of reference, and supporting evidence on the BBC Trust site.</p>

<p>Documents summarising the <a href="http://www.bbc.co.uk/bbctrust/framework/bbc_service_licences/bbc_co_uk_evidence.html">considerable amount of consultation</a> with "institutional stakeholders", the BBC's Audience Councils and the BBC's submission itself are also published in full. </p>

<p>As ever, the fullest press coverage (three stories in as many hours earlier today) <a href="http://www.guardian.co.uk/media/2008/may/29/bbc.digitalmedia">has been at The Guardian</a>, which even extended to a <a href="http://www.guardian.co.uk/media/gallery/2008/may/29/bbc.digitalmedia?picture=334463461">gallery of past homepages</a>. There's also a lengthy piece in  <a href="http://www.paidcontent.co.uk/entry/419-draft-bbc-trust-post/">Paid Content</a>.</p>

<p><a href="http://www.technorati.com/search/bbc+trust?authority=a4&language=en">Blog coverage</a> and <a href="http://tweetscan.com/index.php?s=bbc.co.uk&u=">Twitter comments</a> are only starting to trickle in. Emily Bell and Patricia Hodgson went head-to-head on Today this morning but <a href="http://www.bbc.co.uk/radio4/today/listenagain/">the audio for this will vanish</a> into the ether in a few hours. <small>[<strong>Update</strong>: the audio is <span class="mt-enclosure mt-enclosure-audio" style="display: inline;"><a href="http://www.bbc.co.uk/blogs/bbcinternet/img/080529today.mp3">now availabele here as an mp3</a></span>]</small></p>

<p><br />
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<p><strong>Update</strong>: The BBC issued a statement in response to the report which is <a href="http://www.bbc.co.uk/pressoffice/pressreleases/stories/2008/05_may/29/review_statement.shtml">published over at the Press Office site</a>.</p>

<p><em>Jem Stone is the Portfolio Exec, Social Media in the BBC's internet group.</em></p>]]></description>
         <dc:creator>Jem Stone 
Jem Stone
</dc:creator>
	<link>http://www.bbc.co.uk/blogs/bbcinternet/2008/05/bbccouk_service_licence_initia.html</link>
	<guid>http://www.bbc.co.uk/blogs/bbcinternet/2008/05/bbccouk_service_licence_initia.html</guid>
	<category>bbcwebsite</category>
	<pubDate>Thu, 29 May 2008 13:38:14 +0000</pubDate>
</item>

<item>
	<title>BBC Joins OpenID Foundation</title>
	<description><![CDATA[<p>The announcement last week of <a href="http://blogs.guardian.co.uk/digitalcontent/2008/04/ashley_highfield_the_end_of_an.html">Ashley's imminent departure</a> provoked numerous <a href="http://www.paidcontent.co.uk/entry/419-bbc-candidates-whos-in-the-frame-for-highfields-top-job/">"runners and riders"</a>-type pieces in the media and end of term reports. Bob Eggington makes a play in <a href="http://www.guardian.co.uk/media/2008/apr/21/bbc.internet">the Guardian yesterday morning</a> pleading for tighter controls on content standards and a reduction in the scope of BBC online's that would free up investment for "experimentation". </p>

<p><a href="http://www.mbites.com/contact">Mike Butcher</a>, the editor of <a href="http://uk.techcrunch.com/">TechCrunch UK</a> and a passionate reporter of the European startup scene, criticised the BBC from another angle. He threw down the gauntlet last week with a plea for the BBC to be <a href="http://uk.techcrunch.com/2008/04/14/with-highfield-gone-the-bbc-must-now-open-up/">more open with its data</a> and argued that FM&T should provide a ecosystem of BBC feeds and APIs with which companies and individuals could innovate. His message seemed to be, in contrast to Eggington: focus on your data standards and everything else will follow.  My colleagues from <a href="http://www.thelondonbiker.com/blog/?p=163">Backstage</a>, <a href="http://derivadow.com/2008/04/16/highly-connected-graphs-opening-bbc-data/">FM&T for A&Mi</a> and those sitting just over there on <a href="http://www.bbc.co.uk/programmes/developers">/programmes</a> have all responded arguing that, even if we have a long way to go, we're are already stepping up to the plate. </p>

<p>So, adding to the noise, I'd like to make one further smaller announcement which suggests that the BBC's role is more than just as Eggington puts it; "a new content strategy".</p>

<p>This week the BBC has joined <a href="http://openid.net/foundation/">the OpenID Foundation</a>. </p>

<p>People have been <a href="http://www.mail-archive.com/backstage@lists.bbc.co.uk/msg08521.html">speculating</a> about the BBC's attitude towards OpenID for a while. And getting <a href="http://en.wikipedia.org/wiki/Online_identity">identity</a> right is key to our future plans - with that in mind, we are looking very seriously at how the increasing number of <a href="http://www.apml.org/">data</a> <a href="http://www.w3.org/RDF/">portability </a> <a href="http://oauth.net/">technologies</a> could and should work for the BBC. </p>

<p><span class="mt-enclosure mt-enclosure-image" style="display: inline;"><a href="http://en.wikipedia.org/wiki/OpenID"><img alt="openid_logo.png" src="http://www.bbc.co.uk/blogs/bbcinternet/img/openid_logo.png" width="175" height="66" class="mt-image-none" style="" /></a></span><a href="http://en.wikipedia.org/wiki/OpenID">OpenID</a>, being a shared identity service, is part of that mix and is already starting to gain adoption amongst leading technology companies and the BBC is (I think!) the first large media company to join the likes of Google, Yahoo!, Microsoft and IBM in the foundation. This means that we can share our future plans, show support and contribute to existing OpenID technical and marketing work groups. </p>

<p>However, at this stage, and wary of being <a href="http://factoryjoe.com/blog/2007/12/09/my-openid-shitlist-hitlist-and-wishlist-for-2008/">named and shamed here</a>, this doesn't mean that we are going to immediately be offering OpenIDs on bbc.co.uk or even promising to do so. We would want to make absolutely sure that this is right for users, is secure and can be implemented properly across all the BBC's many services. </p>

<p>However, joining the Foundation, which I am excited about, is a small step in that direction.</p>

<p>I thought that it's also worth reminding you of two other key bits of technical work which we need to complete first:</p>

<ol><li><strong>Replacing our platform</strong>: A lot of the the more substantial changes to bbc.co.uk are dependent on the infrastructure of our website, which is going through a substantial upgrade. Those of you <a href="http://2008.xtech.org/public/schedule/detail/536">going to XTECH</a> can hear directly from Brendan Quinn and Ben Smith about how we are replacing our existing stack with  "a data-driven, <a href="http://en.wikipedia.org/wiki/Representational_State_Transfer">REST</a>ful service oriented, platform independent architecture".</li>

<p><li><strong>Replacing our identity platform</strong> <small>[enough platforms - ed]</small>:  If you wish to log in across bbc.co.uk, then we use what we internally call SSO (Single Sign On). This ageing system pretty much handles authentication (we know who you are) - but little else. More on this on this blog very soon, but at the moment it's just not possible, even if we wanted it, to be OpenID-compliant.</li></ol></p>

<p>Finally, I'm wary as well that, at the moment, 99.99% of internet users are completely unaware of OpenID. Yet we do know they increasingly they care about safety, trust, ownership of data, and simply and easily sharing information across services. </p>

<p>All this will take some hard work, but I'd like to see us have a bigger role in learning from and contributing to the substantial progress that others have already made. </p>

<p>Look out for further announcements.</p>

<p><em>Jem Stone is Portfolio Executive for BBC FM&T's social media group.</em></p>]]></description>
         <dc:creator>Jem Stone 
Jem Stone
</dc:creator>
	<link>http://www.bbc.co.uk/blogs/bbcinternet/2008/04/bbc_joins_openid_foundation.html</link>
	<guid>http://www.bbc.co.uk/blogs/bbcinternet/2008/04/bbc_joins_openid_foundation.html</guid>
	<category>identity</category>
	<pubDate>Tue, 22 Apr 2008 13:57:58 +0000</pubDate>
</item>

<item>
	<title>Blogs Getting Better ...Finally</title>
	<description><![CDATA[<p><img alt="http://www.bbc.co.uk/blogs/bbcinternet/img/betterblogs.gif" src="http://www.bbc.co.uk/blogs/bbcinternet/img/betterblogs.gif" width="430" height="264"></p>

<p>The upgrade to our blogs platform is a bit like the infamous Guns N' Roses album <a href="http://en.wikipedia.org/wiki/Chinese_Democracy">Chinese Democracy</a>. It's a subject frequently <a href="http://www.bbc.co.uk/blogs/bbcinternet/2008/02/leaving_comments_on_bbc_blogs.html">discussed around here</a> but, given the requests for patience and "bearing with us", I'd understand if you'd be struggling to believe that it might ever happen. </p>

<p>Yet now, seeing a couple of bleary-eyed members of my team finish what has been the equivalent of a BBC Election Night shift and looking around our blogs themselves, I'm relieved to say that the first phase of our improvements is substantially in place. </p>

<p>A lot of the work in this first phase has been behind the scenes: ideally, you shouldn't really notice many changes this afternoon (apart from one key difference - see below), but we're relieved that the migration of over 12,000 blog posts, nearly a million comments and hundreds of different templates has gone reasonably smoothly. Once we're sure that the system is stable and bedded down, we'll be introducing more substantial changes to look and feel and functionality.</p>

<p>For the moment, the two key changes that you will notice are:</p>

<p><strong>(1) A new registration based comments system</strong> </p>

<p>This uses the existing signon system across the BBC, so <a href="http://www.bbc.co.uk/messageboards/newguide/">Message Board</a> or <a href="http://news.bbc.co.uk/1/hi/help/4798015.stm">Have Your Say</a> users will be able to login as normal. </p>

<p>We thought hard about introducing what some call a "barrier to entry" for leaving comments but, to be honest, we'd had enough of 502 errors and the system seizing up with <a href="http://news.bbc.co.uk/1/hi/technology/7322615.stm">spam</a> attacks. There are obviously other solutions (<a href="http://news.bbc.co.uk/1/hi/magazine/5336284.stm">"captchas"</a>; upgrades; the installation itself) - but registration, being people-based, is now in place for many other high-profile blogs (<a href="http://www.bbc.co.uk/blogs/theeditors/2008/04/new_ways_into_blogs.html">as Giles Wilson mentions at The Editors Blog</a>) and is far more useful in helping us to manage the communities well.</p>

<p>We also believe that the ability to comment directly on bbc.co.uk is now for some of our blogs less important, given the increasing ease with which users can refer, bookmark and/or blog themselves, away from bbc.co.uk.</p>

<p><strong>(2) A more stable platform</strong> </p>

<p>We've upgraded from the frankly archaic Movable Type 3.2 to its newer version <a href="http://www.movabletype.org/documentation/appendices/release-notes.html">MT 4.1</a>. Many commenters have asked about why we've plumped for this particular piece of software (from <a href="http://en.wikipedia.org/wiki/Six_Apart">Six Apart</a>) over and above other options such as <a href="http://en.wikipedia.org/wiki/WordPress">WordPress</a> or an internal solution. It was a tough call, which we only confirmed after extensive tests and evaluation in partnership with the team at <a href="http://www.headshift.com/about/what.cfm">Headshift</a>, who we have worked with closely on this project.</p>

<p>Anyway, these are still early days and we have a growing bug list, so I'd really appreciate anything you might spot that is out of the ordinary - and obviously, I'll be monitoring feedback wherever you might leave it.</p>

<p>Two final things. Hopefully, you can now leave comments with ease - but, most importantly: spammers are the scum of the earth. I curse you all.</p>

<p><em>Jem Stone is the Portfolio Executive for BBC FM&T's social media group.</em></p>]]></description>
         <dc:creator>Jem Stone 
Jem Stone
</dc:creator>
	<link>http://www.bbc.co.uk/blogs/bbcinternet/2008/04/blogs_getting_better_finally.html</link>
	<guid>http://www.bbc.co.uk/blogs/bbcinternet/2008/04/blogs_getting_better_finally.html</guid>
	<category>blogs</category>
	<pubDate>Thu, 17 Apr 2008 17:50:00 +0000</pubDate>
</item>

<item>
	<title>Leaving Comments On BBC Blogs</title>
	<description><![CDATA[<p>A <a href="http://www.bbc.co.uk/blogs/pm/2007/02/dear_pm_blog_readers.shtml">year ago</a>, I wrote a long post for <a href="http://www.bbc.co.uk/blogs/pm/">PM blog</a> users asking for patience with leaving a comment across our network of blogs.</p>

<p>I also, rather optimistically as it turned out, revealed that:<blockquote>There are technical improvements in the pipeline over the next few months which should make commenting on all blogs quicker and more reliable.</blockquote></p>

<p><a href="http://www.bbc.co.uk/blogs/pm/2007/02/dear_pm_blog_readers.shtml"><img alt="pm_blog_comments.png" src="http://www.bbc.co.uk/blogs/bbcinternet/img/pm_blog_comments.png" width="175" height="168" /></a>Clearly, this hasn't come to pass. Apologies. Although thousands of you are still managing to accomplish what should be a relatively simple task and leaving comments across our network of 40 blogs every week and many more are increasingly quoting, linking and referring to BBC bloggers on your own sites or in non-BBC forums, we are fully aware that the user experience for leaving a simple text comment is still less than satisfactory. Timeouts are a regular occurrence, as are unfriendly error messages leading many users to give up. </p>

<p><a href="http://paulcanning.blogspot.com/2008/02/bbc-blogs-why-bother.html">Paul Canning's blog post</a> is just one of the many pieces of feedback we have received about this issue. I left a comment apologising but thought it worthwhile sharing that with everyone here. So first of all: sorry. This has, for all sorts of reasons, taken far longer than I expected. </p>

<p>Thankfully, I actually have some progress to report. Over the last few weeks, we've trialled a new system for leaving comments (you can see it in action on the <a href="http://www.bbc.co.uk/blogs/pm/">PM blog</a>) and feedback from users has been very positive. We are hoping to introduce this across the rest of the network in early April, with a complete change to look and feel and a host of new features following a couple of months later. </p>

<p>I'll keep you updated here with progress. Obviously I'd understand if you took that pledge with a pinch of salt.</p>

<p><em>Jem Stone is an executive producer in FM&T's social media group</em></p>]]></description>
         <dc:creator>Jem Stone 
Jem Stone
</dc:creator>
	<link>http://www.bbc.co.uk/blogs/bbcinternet/2008/02/leaving_comments_on_bbc_blogs.html</link>
	<guid>http://www.bbc.co.uk/blogs/bbcinternet/2008/02/leaving_comments_on_bbc_blogs.html</guid>
	<category>blogs</category>
	<pubDate>Mon, 25 Feb 2008 12:01:25 +0000</pubDate>
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