Round Up Thursday 7 October 2010
According to the Daily Telegraph the BBC iPlayer is the "best catch-up service in the UK".
The research, which was carried out by Webcredible, a user experience consultancy, scored iPlayer 88 per cent in usability stakes, closely followed in second place by STV Player, the Scottish TV broadcaster's VOD offering, which is gave 76 per cent. According to Webcredible's analysis, the BBC iPlayer currently offers viewers the "most usable video on demand offering".
The full report and a podcast can be found at Webcredible's own website.
On the one hand Scholars and Rogues waxes lyrical, saying iPlayer is "Yet another great and wonderful thing about the BBC". While on the other Steve's Ponderous gives his view on "Why I hate the new iPlayer".
A Freedom of Information request from What Do they Know has revealed how much the BBC spent on digital marketing between 2009 and 2010.
By keeping its SEO in-house, and making the most of Twitter feeds, the BBC has kept its digital marketing spending to just over £1.6m last year, which is surprising considering the size of the organisation.
...at about 0645 yesterday morning, while eating my cornflakes, I noticed a lot of tweets mentioning Radio 4 and complaining that there was something wrong with the network's FM stream on Internet radios and mobiles...There was a to-and-fro of tweets from listeners (using semi-private @replies and public @mentions as appropriate). Although there was no official line on the problem yet, between us we were able to figure out that the only streams affected were the Windows Media ones used by devices that don't support Flash... And somewhere in the middle of all this, BBC staffer James Hart (@syzygy on Twitter) noticed all the fuss and picked up the phone to exactly the right engineer who proceeded to switch the streams back to their proper locations. By 0915 everything was back to normal."
Nick Reynolds is Social Media Executive, BBC Online