Issues with BBC homepage customisation settings
For the past three weeks we've been experiencing technical issues which prevented us from showing any customisation or modifications that users had made to their BBC Homepage. This included settings for local weather, local news, added or removed modules, and page colour changes.
Late yesterday we rolled out major code changes that allowed us to return the BBC Homepage back to its fully customisable state. This work required us to clean out the data store that was holding previous customisation settings, so when users next visit the BBC Homepage they will see the default page once more.
However, users can now add back their favourite homepage settings. You can set your location to get your local weather and news, and we've provided links through to all the BBC local radio pages in the radio module. To add your favourite feeds to the various modules, click on the edit buttons on the top right corner of each module, select the feed you are interested in, and then hit save. To learn more about customising the BBC Homepage, see our FAQs: http://www.bbc.co.uk/home/faqs/.
We are aware however that some users are still reporting ongoing issues. We have since found a bug that is causing the homepage to flip back to the default settings for some users, when you click away and then return to the homepage. For example if you set your location, click to another part of the BBC website then return to the homepage, the location appears to reset to the default. Your settings are actually still available, and a hard refresh (CTRL+F5) should get them to return. But we have got a fix for this issue, and it should be in place by Monday.
Thank you for your patience over the past 3 weeks as we worked to return the BBC Homepage back to its fully customisable state.