BBC iD on blogs update
Post categories: BBC iD
| 16:32 UK time, Thursday, 5 November 2009
Tom (whose team are leading the upgrading of BBC blogs to BBC iD) tells me there are no less than seven different systems involved. So it's not suprising that we've had one or two problems as some of you have commented.
However, broadly speaking we're happy. The vast majority of you have successfully switched over to BBC iD and are using it to post comments on BBC blogs.
And just to answer the Phazer, the bugs you identify are not in fact problems with the BBC iD system itself. They're being worked on but they won't hold up the roll out of BBC iD.
We've also increased our support for dealing with your membership queries. So if you're reading this but are still having problems logging in, email us at membership@bbc.co.uk. And don't forget the help pages for BBC iD as you may find the answer you're looking for there.
Regular readers know that on the Internet blog we love charts and diagrams. The chart below shows new users registering for a BBC iD over last weekend.
There's a spike that coincides with Strictly Come Dancing being on air and people going to the website to join in via Strictly Social, the online application.
The second chart shows the numbers of people logging into BBC iD. It follows the pattern of the first chart but there's also a rise on Monday that's proportionally larger than the registration pattern in the first chart. This is following the switchover of the BBC's blogs from the old membership service to BBC iD that happened early on Monday morning as users wanting to comment upgraded their accounts.
Nick Reynolds is Social Media Executive , BBC Online
© MMIX~RS~q~RS~~RS~z~RS~38~RS~)
Comments
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I take it you mean "upgrading" and not "upgarding"!?
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My maths teacher used to fail anyone who did a graph without both scales.
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Typo now corrected Fred. Apologies.
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Nick, not directly related to the iD log-in system but is there any progress with/possibility of user-side message filtering, it would be real handy to be able to filter out those more intent on making noise rather than a serious discussion at times.
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"And just to answer the Phazer, the bugs you identify are not in fact problems with the BBC iD system itself."
I'm sorry, but they rather are, by definition - if you implement a new ID system that doesn't work with the existing software, most people would say it's the new system at fault, not that the existing software wasn't somehow able to predict shoddy future coding in advance.
And I see no way in which the intermittent endless BBC ID login cycle of death, given there are reports of it on the blogs and the message boards, can't be a BBC ID bug(s).
"They're being worked on but they won't hold up the roll out of BBC iD."
Again, that seems hard to believe when they have been, frankly, willfully ignored for eight to ten months when the BBC are quite aware that DNA and the ID system don't work together properly and never have.
Phazer
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#5. At 12:37pm on 06 Nov 2009, The_Phazer wrote:
"And just to answer the Phazer, the bugs you identify are not in fact problems with the BBC iD system itself."
I'm sorry, but they rather are, by definition - if you implement a new ID system that doesn't work with the existing software, most people would say it's the new system at fault, not that the existing software wasn't somehow able to predict shoddy future coding in advance.
So if I load Adobe Photoshop on a computer running Dos5.1, when Photoshop fails it is the fault of Photoshop is it?.... Duh!
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You are just being obtuse there Boiler, the BBC are saying that this system will work across the board on existing, i.e. that it is backwards compatable, when I can also vouch that it is not working correctly as Phazer has pointed out.
Your analogy about photoshop is spurious. It wouldn't have loaded in the first instance let alone run.
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#7. At 2:20pm on 07 Nov 2009, Egg On A Stilt wrote:
"Your analogy about photoshop is spurious. It wouldn't have loaded in the first instance let alone run.
So the installation program is not, err, software?! Duh!...
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Oh guess what, I've just had to go through the log in merry go round to post again.
You don't half bark up the wrong path boiler. Duh back at ya.
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#9. At 4:54pm on 07 Nov 2009, Egg On A Stilt wrote:
"You don't half bark up the wrong path boiler. Duh back at ya."
No that is you, software is software is software. Are you seriously suggesting that all new software has to be backwards compatible to the lowest common, talk about 'back to the future', never mind hello "Windows 7" it would be hello "Dos1.x.x", if not "Basic"...
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They are saying it's backwards compatible to what they are using, your nonsense about photoshop is just not relevant.
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11. At 6:20pm on 07 Nov 2009, Egg On A Stilt wrote:
"They are saying it's backwards compatible to what they are using, your nonsense about photoshop is just not relevant."
So is Photoshop - if you update the older OS!...
But then bashing the the BBC is easier than finding a clue obviously, how do you know that earlier software has not been (or is not in the process of being) patched to work with the new iD log-in software, I well remember having to patch Windows98 (first edition) [1] so that we could install Firewire cards, according to you and "The_Phazer" the fault wasn't missing code within Win98 but the new Firewire cards!. Sorry but it's you who doesn't seem to be able to get your head around the issues here, but why doesn't that surprise me. :-(
[1] corrected by MS in the Win98 second edition release.
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"But then bashing the the BBC is easier than finding a clue obviously"
We've been using the "new" log in system and boards over on the iPlayer site for months, it has never worked properly, we have made posts commenting on it since its inception.
We are still making posts commenting on it, in response to the board host's request asking for bugs to be reported.
Hardly BBC bashing.
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When I say months, it's closer to a year.
http://www.bbc.co.uk/dna/h2g2/brunel/F8035762?thread=6488365
http://www.bbc.co.uk/dna/h2g2/brunel/F8035762?thread=6553287
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I like this new system, appears to be a big improvement on the old haphazard one.
Does this BBC iD log in give us access to all the BBC blog services, I have noticed "Have Your Say" requires a separate log in ?, will this be changed.
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15. At 11:55am on 13 Nov 2009, englads2fan wrote:
"Does this BBC iD log in give us access to all the BBC blog services, I have noticed "Have Your Say" requires a separate log in ?, will this be changed."
Oh, I do hope NOT...
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Have Your Say runs on a different system at the moment.
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