BBC HD: "Creeping" DOGs Update
I had hoped that I could come back and tell you that the creeping DOGs which I also noticed watching the channel at home over the holidays were just a temporary seasonal aberration, caused as a result of staff less familiar with the channel or more stretched because of the holidays, making mistakes.
The system for taking the DOG off certain content is not effectively automated, and therefore changes like adjustments to junctions between programmes can cause it to reappear.
However, while that may have been a factor it does not explain - as a number of you have noted - why it was on Anne Frank or Larkrise (which like you I don't expect to see it on). As far as I can tell, a number of human errors, at different points of the chain, are responsible.
And it is not good enough.
So what I propose to do is the following:
To reiterate to everyone involved the decision taken around when the DOG should be used;
to ask the managers of the areas involved to monitor the DOG's removal;
and to ask you to highlight to me anything that you spot that seems to you like a programme that shouldn't have a DOG but does.
There is a lag in getting these things to happen, but I hope that this will fix the problems within the next week or so. My aim is to ensure that you enjoy the channel rather than being infuriated by it, and I'd like there to be as few distractions from the content as possible. Our viewing figures for the Christmas period do suggest that a lot of you found things you liked within the mix - let me know what - and I hope that there will be more in the coming weeks (particularly once the top left of screen is a little clearer).
Danielle Nagler is Head of BBC HDTV, BBC Vision