iPlayer Day: The daily iPlayer service meeting
Every morning the different teams responsible for getting programmes onto BBC iPlayer and monitoring audience feedback meet at 10 a.m. They discuss any issues (for example raised on the iPlayer messageboard), work out how to get them fixed and how to respond to users.
The meeting moves around a bit but today took place in the Hendrix meeting room in the Broadcast Centre.
Jonathan Richardson is Content Producer, BBC iPlayer, BBC Future Media & Technology
In the video below Jonathan talks about audience feedback.