Tagged with: Feedback
Head of Communications & Complaints
Editors note: The new BBC Complaints website is now live. You can see it at bbc.co.uk/complaints/ Every year, the BBC receives around 1 million comments, appreciations, complaints and enquiries via the Audience Services team. It's our job in Audience Services to ensure that every comment an...
Head of Interactive, Radio 3
Editor's note: Feedback is Radio 4's weekly accountability programme, presented by Roger Bolton. The programme covers all of the BBC's radio stations and each week, while it's on-air, an item from the programme is published on the Radio 4 blog. This week's is about measuring the radio audience. V...