Tagged with: Feedback

Posts (3)

  1. Head of Communications & Complaints

    Keith Jones, Head of Communication & Complaints, BBC Audience Services, reflects on the conclusions of a BBC Trust report into the service.

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  2. Head of Communications & Complaints

    Editors note: The new BBC Complaints website is now live. You can see it at bbc.co.uk/complaints/ Every year, the BBC receives around 1 million comments, appreciations, complaints and enquiries via the Audience Services team. It's our job in Audience Services to ensure that every comment an...

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  3. Head of Interactive, Radio 3

    Editor's note: Feedback is Radio 4's weekly accountability programme, presented by Roger Bolton. The programme covers all of the BBC's radio stations and each week, while it's on-air, an item from the programme is published on the Radio 4 blog. This week's is about measuring the radio audience. V...

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