Connected storytelling - one service, ten products, four screens

Friday 17 June 2011, 13:00

Ralph Rivera Ralph Rivera Director, Future Media

Editor's note: the presentation above is the one Ralph made at the BBC Online industry briefing. You can see more BBC presentations here - SB

The main thing I wanted to talk about today is storytelling and technology, and how we are bringing the two together in concert to make BBC Online better.

I believe that media is simply the intersection of storytelling and technology - whether it's the Gutenberg press, radio or television - technology has enabled more pervasive and immersive storytelling, and it will be that way with the internet.

It's in that spirit that we approach our digital future - not as a software company with content as a feature, but a storyteller with software as an enabler.

New strategy

In January we announced a new strategy for BBC Online. The big picture here is a vision of quality and distinctiveness over quantity, the discipline and simplicity of going from hundreds of websites to 10 products, and the commitment to work with industry to build a sustainable digital public space. All of which will make BBC Online better for audiences.

One service

At the heart of this is looking at BBC Online as one service. It is the gateway to content and experiences across the entirety of the BBC. It provides the connective tissue that enables us to inform, educate and entertain as part of one narrative - not as a disjointed set of activities. We have reorganised the business around this principle. It also sets the boundaries of what we will do, and not do, online.

Ten Products

We will have ten products which are complete unto themselves, and in support of our five editorial priorities. Each are distinctive and clearly-defined, but will evolve to become even more powerful together, as we and our audiences create journeys that run fluidly between them. These will not be silos.

We continue to develop these products. Highlights since January include CBBC, a redesign we dubbed Shed No Tears (more on why from product manager Phil Buckley here). Radio player got off to a great start, BBC iPlayer interlinking went live and BBC News continues to be the place where audiences come for the big news stories, and stay.

Four screens

To date the bulk of our activity has been focused on the PC. We see the emergence of a post-PC world and we are embracing it as an opportunity to reach our audiences on whatever 'piece of glass' they choose to use, with an experience appropriate for each device.

We're making progress. The BBC iPlayer can already be accessed through many different devices, with the growth rate in mobiles, tablets and TVs outstripping that of PCs.

We're experimenting with dual screen companion devices, where what you do on your tablet or phone is related to what you see on your TV, for instance with our Autumnwatch trial.

We have had 6 million downloads of our BBC News application on Apple and Android smartphones and tablets globally. Coupled with the website, the BBC News product is already present globally across three screens. And today, we announced its arrival on a fourth - the TV.

Connected storytelling

Of course, the BBC isn't the only broadcaster thinking four-screen and digital. It's the industry's direction of travel. And if I stopped here, this presentation could have been delivered by anyone at Google, Yahoo! or AOL.

What makes the BBC different, what really sets it apart, is its ability to tell stories. Quality editorial, delivered in a way that people love and trust.

Radio 4, News at Ten, Doctor Who, Desert Island Discs, The Huey Show, Luther - these are not just brands, programmes, or networks but ideas. Ideas that mean something real to people, with stories that are crafted, nurtured and told over time.

It's been that way for 80 years on radio, it's that way now on TV, it's going to be that way on any internet-connected device, and it will be that way hundreds of years from now in the holodeck... (Yes, I am a Trekkie).

The internet is enabling connected storytelling. And by connected, I mean three things:

Audiences - connected to us and each other. Together we can create personalised, interactive and social experiences.

Editorial - the storytelling itself - connected through professional, algorithmic, and social curation. This creates a more complete and immersive experience than is possible from any one source, and;

Devices - connected to one another and working in concert. We can create experiences best suited for the capabilities of whichever of the four screens you happen to be on.

I think this adds up to a far better service for our audiences. And while all aspects are important, it's the BBC's traditional editorial strengths in professional storytelling that will make us truly distinctive.

Partnership

Finally, a word on partnership. The BBC cannot do this alone, and we are looking to our partners to help us realise these plans, whether that's developing better links with the start-ups that are putting the UK on the map as a hub for digital innovation, global deals with social networking sites, improving relationships with independent production companies or partnerships with consumer electronics companies - these partnerships will be the key to transforming BBC Online into the Connected Storyteller we all want it to be.

Ralph Rivera is Director of Future Media at the BBC

Comments

Jump to comments pagination
 
 

Comments 5 of 12

 

This entry is now closed for comments

Share this page

More Posts

Previous
BBC Online: improving partnerships

Friday 17 June 2011, 08:06

Next
In search of the BBC's Northern Soul - television from Manchester

Friday 17 June 2011, 15:21

About this Blog

This blog explains what the BBC does and how it works. We link to some other blogs and online spaces inside and outside the corporation. The blog is edited by Jon Jacob.

Follow About the BBC on Twitter

Blog Updates

Stay updated with the latest posts from the blog.

Subscribe using:

What are feeds?

External links about the BBC

Extended bus & rail services for Radio 1's Big Weekend
"Event organisers BBC and Derry City Council have been working in close partnership with Translink to provide the additional bus and rail services" (Derry Journal)

Morecambe and Wise writer Eddie Braben dies
"Billy Cotton Jnr at the BBC recognised the brilliance of Eddie's writing"
(Chortle)

BBC told to improve online local news
"The BBC has been told to up the standard of its online local news and look to mine more personal data from users of its website network" (Guardian)

A night at the Sony Radio Academy Awards
"Humphrys revealed that the Today team were listening in on a web-stream at a pub round the corner" (Radio Times)

TV BAFTAs 2013: 10 things we learned
"the BBC is still the daddy in broadcasting" (Guardian)

The 2013 BBC Proms (Where's Runnicles Blog)
"The Proms still serves as a reminder of why the BBC offers good value to those of us who are fans of classical music"

Obituary for former BBC executive John Cain who paved the way for social-action broadcasting (Independent)

 

Last updated Thursday 23 May 2013