[an error occurred while processing this directive]

BBC HomeExplore the BBC
This page has been archived and is no longer updated. Find out more about page archiving.

24 September 2014
BirminghamBirmingham

BBC Homepage
England
»BBC Local
Birmingham
Things to do
People & Places
Nature
History
Religion & Ethics
Arts and Culture
BBC Introducing
TV & Radio

Nearby Sites

Black Country
Coventry
Hereford & Worcs
Stoke

Related BBC Sites

England
 

Contact Us

Features


Computer
Computers

Audio/Video on the BBC Birmingham website

Are you having problems viewing video and audio on our website? Take a look at our easy to follow technical advice, tips and tricks.


How can we help?

We provide a wide selection of audio and video  on the BBC Birmingham website. Wherever they occur, you will see a video symbol or a  symbol for audio.

To watch video or listen to live radio/sound clips you'll need to install the latest free version of RealPlayer onto your computer.

Downloading realplayer here

Watching videos

Look out for the video symbols across our website to access any of the exciting film content made and submitted by our users. Simply click the text link to watch the video.

All video content can be viewed using the BBC Media window or in a stand alone Realplayer window.

Changing your video streaming settings

Watching video using BBC Media Player
Watching video using BBC Media Player

If you are having problems watching the videos streamed on the BBC Birmingham website at the best quality you can change the settings on your PC by following the simple steps below.

Viewing videos using BBC Media player>>>

  • In the BBC Media selector window that pops up click on settings link at the top of the window.
  • In the preferences window select whichever quality option that best suits your  PC’s internet connection speed.

Viewing videos at a high quality connection using BBC Media player>>>

  • To ensure your PC views the videos at the best quality depending on your PC's internet speed you may need to change your PC settings.
  • Once the video starts to play right click on the picture and select the preferences option in the view menu.
  • Change the bandwidth settings to 384kps DSL/cable or over using the drop-down menu.
  • Click OK
  • Play the video again.

Using Realplayer stand alone player option>>>

Watching video using standalone player
Watching video using standalone player
  • Video content can also be watched in using the Realplayer standalone player.
  • Click the video text link to start watching a selected video
  • At the top left corner of the BBC Media player window click the link 'launch this in standalone player'.
  • A Realplayer standalone window will play the video content

Viewing videos at a high quality connection using Realplayer >>>

  • In the Realplayer window select preferences in the tools menu.
  • Change the bandwidth settings to 384kps DSL/cable or over using the drop-down menu.
  • Click OK.
  • Play the video again.

More help, tips, advice, links and answers>>>

You can find more help, advice, tips for enjoying the BBC’s website multi-media on the BBC help pages.

 

last updated: 24/05/05
SEE ALSO
home
HOME
email
EMAIL
print
PRINT
Go to the top of the page
TOP
SITE CONTENTS
SEE ALSO

Jamcam logo

Gay Village




About the BBC | Help | Terms of Use | Privacy & Cookies Policy