Service review of BBC One, BBC Two and BBC Four (2010)


The Trust has published its service reviews of BBC One, BBC Two and BBC Four.

Our review, launched in September 2009, had two broad aims: firstly to assess how well BBC One, BBC Two and BBC Four are performing against the commitments set out in their service licences, and secondly to consider the stations' future direction and determine whether any changes to the licences are required.

We developed our findings using a range of methods, including a public consultation in autumn 2009 which received around 9,000 responses from licence fee payers. Our review has found that the BBC's television channels are performing well in many respects but we are challenging BBC management to provide a more distinctive offering to audiences.

Full report

Summary report

Interim findings of July 2010

Audience research

Public consultation

Audience Council submissions

Submissions from organisations

We received a range of responses from organisations. The following did not choose to keep their responses confidential:

  • British Humanist Association
  • Church of England
  • Council of Ethnic Minority Voluntary Sector Organisations
  • International Broadcasting Trust
  • Methodist Church in Britain
  • Voice of the Listener and Viewer.

Equality Impact Assessment