Complaints and appeals

To find out more about the BBC complaints process, or the process that the Trust followed to reach these findings, please visit the complaints and appeals section of this website.

Editorial Standards Committee

The Editorial Standards Committee hears appeals about BBC management's decisions on editorial complaints.

• Editorial appeals findings 2012
• Editorial appeals findings 2011
• Editorial appeals findings 2010
• Editorial appeals findings 2009
• Editorial appeals findings 2008
• Editorial appeals findings 2007

Complaints and Appeals Board

Since December 2011, the Complaints and Appeals Board has considered appeals on behalf of the Trust relating to all matters other than editorial standards, including fair trading complaints, general complaints and Television Licensing complaints.

• Complaints and Appeals Board findings

Appeals findings prior to December 2011 are published below.

• Fair trading appeals findings
• General appeals findings
• TV Licensing appeals findings

Ad Hoc complaints and appeals

• DEC Gaza crisis appeal
• Party Election Broadcasts appeal - Traditional Unionist Voice Party
• Prime Ministerial debate - Scottish National Party/Plaid Cymru
• Question Time appeal
• Scottish Leaders debate