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Trust's service review of bbc.co.uk - Evidence gathered in the service review
The Trust has now completed its service review of bbc.co.uk.
Supporting evidence to the Trust's Final Report and the BBC Executive's submission to the review can be accessed below.
In line with our duties on transparency and openness, we have made the minimum necessary redactions of confidential and commercially sensitive material in the documents we have released.
Public consultation
- Public consultation responses summary, PDF (101KB)
- Public consultation responses summary, text only (25KB)
- Audience Councils' responses, Public consultation, PDF (203KB)
- Audience Councils' responses, Public consultation, text only (73KB)
- Institutional stakeholders' responses, Public consultation, PDF (5.64MB)
- Institutional stakeholders' responses, Public consultation, text only (152KB)
Management submission
- Main submission, PDF (813KB)
- Main submission, text only (372KB)
- Genre annexes, PDF (445KB)
- Genre annexes, text only (204KB)
- Human Capital distinctiveness report, PDF (1.1MB)
- Human Capital distinctiveness report, text only (40KB)
Research
- UK internet market research, Changing Media, PDF (856KB)
- UK internet market research, Changing Media, text only (178KB)
- Audience research, Sparkler, PDF (1.06MB)
- Audience research, Sparkler, text only (214KB)