Appeals

If you feel the BBC isn't living up to the highest standards you have the right to complain to the BBC Executive

Representing different audience viewpoints.

We ensure that BBC management has in place an effective, fair and clear framework to respond to complaints

If you are unhappy with the way the BBC Executive has handled your complaint you can appeal to us

Editorial

Most complaints are about editorial matters – for example, the content of BBC programmes

Fair trading

There are processes to complain about the BBC's trading activities

TV licensing

If you want to complain about the work of TV Licensing you should go first to TV Licensing itself

Digital switchover

If you want to complain about the Digital Switchover Help Scheme you should go first to the Help Scheme itself

General

General complaints are about issues other than editorial, fair trading, television licensing, or digital switchover

How to...

Complain to the BBC
Appeal to the Trust
Complain about the BBC Trust

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