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BBC Trust

Getting the best out of the BBC for licence fee payers

Digital switchover complaints and appeals

If you want to complain about the Digital Switchover Help Scheme you should complain to the Help Scheme itself. If you are unhappy with the response you can appeal to the Trust.

How to complain and appeal

You can find out how to complain and appeal in the Trust's Switchover Help Scheme complaints guide.

Download the Trust's Switchover Help Scheme complaints guide

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