James Harding

Category: Performance

The BBC is the best news organisation in the world.

Our job is to keep making it better – to deliver more of our own original journalism, to get stories and tell stories in the ways now made possible by new technologies, to ensure ever greater value for licence fee payers, to lead the social and mobile media revolution so as to make the news available to everyone, wherever they are, now. We must do all this, but, above all, we must safeguard the public’s trust.

James Harding, Director, News

Reaching all audiences

82% of UK adults consumed BBC News each week across television, radio and online. TV News reach was slightly down but was still the main audience platform, reaching over 32 million UK adults every week. Radio news and current affairs hit a new record of 29.2 million in the final quarter of 2013. Use of the BBC News website rose to an average of 25 million UK weekly browsers in early 2014. There was record world traffic in March, with an average of 62.8 million unique browsers (UK and international) per week.

Trust

BBC News remains by far the most trusted source of news in the UK, although we are slightly below the levels reached before October 2012 when the crisis broke over coverage of Jimmy Savile and the separate Newsnight child abuse investigation in Wales. We will work hard to justify the audience’s continued trust. We will be alive to our critics and take responsibility for mistakes when we make them. We will uphold an uncompromising commitment to accuracy, impartiality, diversity of opinion and fair treatment of people in the news.

High-profile stories

The brutal murder of the soldier Lee Rigby in Woolwich shocked people across the country and was our most followed story. In Syria, more than 100,000 were killed, and millions displaced. The bravery of our teams there was recognised with Royal Television Society awards. We reported on how the election of Iran’s President Rouhani is changing the dynamic in the Gulf; the assault on corruption by China’s president; how Pope Francis is reviving interest in the Roman Catholic church; and the passing of Nelson Mandela, who changed the course of history. At home, we reported on the miserable weather and a gathering, but uneven, economic recovery.

Working together

The BBC has a news network that reaches from local radio stations to bureaux across the world. We hope to put all those resources to the service of the public. We strive to cover what matters from the communities where we live to the furthest corners of the earth. Technology is transforming the news, enabling the BBC to inform, educate and, more than ever, engage. We want to help shape the future of news, using mobile and social media to ensure the news gets to everyone, everywhere, now.

Twitter infographic

Serving all audiences

  • The @BBCBreaking Twitter account has more than 10 million followers
82 per cent infographic

Quality and distinctiveness

  • Every week, across all platforms, 82% of UK adults came to BBC Network and Regional news
Our job is to keep making it better – to deliver more of our own original journalism, to get stories and tell stories in the ways now made possible by new technologies, to ensure ever greater value for licence fee payers, to lead the social and mobile media revolution so as to make the news available to everyone, wherever they are, now."

James Harding, Director, News

Performance by Service - News, national and local radio services

An accessible alternative to this graphic is available from the Annual Report PDF.

Performance by service chart - News, national and local radio services

Sources: Reach and time spent BARB (TV), radio (RAJAR); Appreciation Index: Pulse panel of 20,000 UK adults, 16+ by GfK.
Reach definition: 15+ minutes for all channels and services and audiences aged 4+ (TV) and 15+ (radio).
BBC Local Radio in England, BBC Radio Scotland, BBC Radio Wales, BBC Radio Cymru, BBC Radio Ulster/Foyle: data based on their Total Survey Area (TSA).
n/a Data does not currently exist for this measure.
* Three-minute reach for BBC News Channel and BBC Parliament – in line with industry standards – would be 16.8% and 1.1% respectively (18.6% and 1.3% among 16+ population).
† Based on % of UK population that is able to access these national and local radio services.
‡ Source: Lèirsinn for the BBC. Base: Gaelic-speaking 16+ population.
AI data for BBC Radio Cymru available from 27 June 2012.
()Figures in brackets from 2012/13.

Global performance

The BBC World Service Group is the global division of BBC News and includes the World Service, World News, bbc.com/news and Media Action. BBC World Service is an international multimedia broadcaster, delivering a wide range of language and regional services on radio, TV, online and via mobile. BBC World News and bbc.com/news, the BBC’s commercially funded international 24-hour news and information platforms, are owned and operated by BBC Global News Ltd, a member of the BBC’s commercial group of companies. BBC Media Action is the BBC’s international development charity. It uses media and communication to inform, connect and empower people around the world.

Audience by service (m)2013/142012/13Year on year change
World Service Group (Total Global News audience)265.3256.0+9.3
World Service191.4192.2 -0.8 
  WS TV58.741.5+17.2
  WS Radio127.8144.8-17.0
  WS Online18.814.0+4.8
World News75.870.9+4.9
bbc.com/news27.724.8+2.9

Source: BBC Global Audience Estimate (GAE). The GAE is a snapshot of the BBC’s global news weekly audience using the latest data available as of February 2014, covering 240 countries and territories. Data is compiled from a combination of market surveys, ratings data and web analytics. UK Domestic news is excluded from the calculation.

BBC © 2014 The BBC is not responsible for the content of external sites. Read more.

This page is best viewed in an up-to-date web browser with style sheets (CSS) enabled. While you will be able to view the content of this page in your current browser, you will not be able to get the full visual experience. Please consider upgrading your browser software or enabling style sheets (CSS) if you are able to do so.