Quality First Annual Report and Accounts 2011/12

The Annual Report is also available in Welsh and in audio version.

If you want information or to know more about how the BBC is run please visit the About The BBC website. Here you will also find a blog where senior staff and experts regularly give an insiders view of what is happening at the BBC.

For tickets to shows, tours and events please visit the BBC Shows and Tours website.

If you have a comment, appreciation or complaint about BBC programmes and services please visit the Feedback website.

Or write to:
BBC Audience Services,
PO Box 1922
Darlington DL3 0UR
Comment line tel: 03700 100 222
Other queries tel: 03700 100 123
Textphone: 03700 100 212

Lines are open 24 hours a day, seven days a week. Calls may be monitored or recorded for training purposes.

BBC Trust

If you have any comments or questions about the work of the BBC Trust you can contact it direct by post, email or telephone.

BBC Trust Unit
1st Floor
180 Great Portland Street
London W1W 5QZ

Email BBC Trust Enquiries
Website: BBC Trust
Telephone:
BBC Information line 03700 103 100
Textphone: 03700 100 212

Lines open Monday to Friday between 9.30am and 5.30pm.

BBC Audience Councils

The Audience Councils in England, Scotland, Wales and Northern Ireland help the BBC Trust to understand the needs and concerns of audiences throughout the UK.

To contact the Audience Councils:

Audience Council England
Email: Audience Council England

Audience Council Scotland
Email: Audience Council Scotland

Audience Council Wales
Email: Audience Council Wales

Audience Council Northern Ireland
Email: Audience Council Northern Ireland

Audience Councils website: BBC Audience councils