Quality First Annual Report and Accounts 2011/12

We have made significant progress towards meeting this objective this year, publishing more data and information than ever before. Among the new information we now provide is:

• an annual workplan detailing the BBC's objectives for the year ahead, any notable service developments or planned investments and a summary budget
• a much wider range of quarterly information, including audience data for BBC services and audiences' assessments of quality extended and simplified data about the pay and expenses of senior BBC managers
• talent costs broken down into figures for aggregate spend

The BBC has also engaged in more discussions with industry about its activities and plans. Notably, BBC Online has engaged in more open discussion with partners and suppliers, with two industry briefings taking place in June and November 2011. At these, industry delegates were informed about BBC Online's strategy and annual workplan and updated about the progress of key products such as BBC iPlayer and sport. The briefings were videoed and published on the BBC Internet Blog.

Throughout the year, the BBC has also been engaged in an open discussion with its staff and the public about itself, its values and its operations, through the Delivering Quality First process.

All this information is available at About The BBC

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