How do I tell the BBC what I think of MyDisplay?

We are actively seeking feedback on MyDisplay from the audiences it is currently intended for: people with low vision, literacy difficulties, dyslexia, ADHD or Aspergers.

Please use the Feedback form to tell us what you think.

Do I need to download or install any software to get MyDisplay to work?

MyDisplay does not require you to download or install any software. You can use it on any browser, operating system, or computer which allows cookies to be stored. It can also be used when viewing BBC Online on the browser of most smartphones.

How do I turn MyDisplay on?

Go to MyDisplay User Guides and watch the user guide video on how to turn MyDisplay on. Any pages on BBC Online which you view from then on (unless you decide to turn MyDisplay off) will display using your settings.

All user guide videos are subtitled for those who are hard of hearing, and their soundtrack contains all the information needed to turn MyDisplay on to ensure people who can’t see the video can also easily understand the guide.

How do I turn MyDisplay off?

Go to User Guide for turning MyDisplay off and watch the user guide video on how to turn MyDisplay off.

All user guide videos are subtitled for those who are hard of hearing, and their soundtrack contains all the information needed to turn MyDisplay off to ensure people who can’t see the video can also easily understand the guide.

Where are my settings stored?

Your settings are stored in a cookie on the computer or mobile phone you used to turn MyDisplay on. If you would like to use your settings on more than one computer or mobile, you can save them in a BBC iD.

Can I trust the BBC to keep my settings safe and private?

The BBC has been careful to make sure that MyDisplay does not ask for any information which isn’t necessary to personalise your experience of BBC Online. MyDisplay stores your settings for how you wish to use BBC websites. It does not store settings on any abilities or disabilities you may have.

However, some people may still be concerned that their choice of settings or theme might allow people to infer information about their abilities or disabilities if they got hold of this information. For this reason, we have also ensured that you are in control of where your settings are stored.

If you only use one computer or mobile phone, then the information is stored in a cookie (BBC-ATK) which is only available on that one device. You can delete this cookie at any time, although this will stop MyDisplay functioning. Details of how to do so can be found at How to reject and delete cookies.

If you choose to store your settings in a BBC iD so you can use it on more than one computer or mobile, your settings are stored in the BBC iD database in a way which is secure and anonymous. It will not be shared with third parties. We require your BBC iD name to be different from your real name to ensure that information in the BBC iD database isn’t linked with your real identity but with the BBC iD name that only you know. This ensures that you are the only person who will be able to connect your real identity with your settings.

To learn more about how the BBC uses your personal details, please read our Terms of Use and Privacy and Cookies Policy.

How does MyDisplay transform pages to my settings?

Now for the technical bit…

When you turn MyDisplay on, a cookie storing your settings is created and stored on your computer or mobile phone. This cookie changes the way pages of BBC sites are delivered to you until you delete the cookie by turning MyDisplay off.

Whenever you then go to a BBC website, either by clicking on a link on bbc.co.uk or from outside BBC Online, via bookmarks, or by typing a web address into your browser, the BBC web infrastructure checks to see if this MyDisplay cookie is present. If it isn’t, you are taken to the page as normal. If the cookie is present, MyDisplay redirects your page request to the MyDisplay system which fetches the page and transforms it to meet your settings before sending it to you. This all happens on BBC servers so you don’t need to do anything other than turn MyDispay on and select your settings.

Why do my BBC web addresses look strange when I’ve turned MyDisplay on?

Another technical bit…

This is part of the way MyDisplay functions and is nothing to worry about. MyDisplay redirects all BBC website addresses to ones which start 'open.live.bbc.co.uk/atk/start?atk_url=' so that it can personalise pages for you without impacting on the caching of unpersonalised pages on BBC websites and thus slowing down the loading of those pages for other users.

Latest news on MyDisplay

September 16th 2011: My Display Trial Closes – The BBC would like to thank all the participants and organisations involved in the user trial and for their expertise, input and valued feedback. All the insights gained from the trial will enable further research and investigation into interface customisation for people with vision and cognitive disabilities.

May 18th 2011: Release 1.2 of MyDisplay goes live - New toolbar makes it easier to turn MyDisplay on/off and change theme when viewing different pages

Apr 15th 2011: Release 1.1 of MyDisplay goes live

Dec 20th 2010: MyDisplay trial goes live

BBC © 2014 The BBC is not responsible for the content of external sites. Read more.

This page is best viewed in an up-to-date web browser with style sheets (CSS) enabled. While you will be able to view the content of this page in your current browser, you will not be able to get the full visual experience. Please consider upgrading your browser software or enabling style sheets (CSS) if you are able to do so.