Contact the Accessibility Team

Please note: the Accessibility Team can only deal with questions or comments concerning the My web my way site and related accessibility issues.
(What is accessibility?)

If you have a question about access to BBC services (such as TV reception or problems with BBC iPlayer), please see our FAQ (Frequently Asked Questions) page for advice on where to look for help or information.

If you would like to make a complaint, please visit the BBC Complaints website.

Before contacting us, please visit our FAQ page if you have not read it already, to see if your question has been answered there. If you can't find the answer you are looking for, or would like to send us your comments, please email the Accessibility Team.

Wherever possible, we'll try to give you a personal response, but due to the huge number of messages we receive we cannot guarantee a personal reply. However, we'll ensure that the right people receive your comments.

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