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Senior Staff: Operations Group

  • Lucy is the Director of Business Operations, which includes Human Resources, Workplace and Safety & Business Continuity.
  • She is responsible for the design and implementation of the BBC's People Strategy to ensure that the BBC has the right people in the right roles, performing at their best.
  • Alongside this she is also leads a team responsible for the delivery of a full range of HR functions, including training and development, recruitment, employee relations, remuneration and benefits, organisation design and change management, diversity, HR administration and policy.
  • She is responsible for BBC Workplace, who support staff, productions and our audiences using BBC buildings, and manages our property estate to ensure it remains cost effective and fit for purpose.
  • She is also responsible for Safety & Business Continuity, who support the BBC to ensure that our programming and online content are uninterrupted and that both staff and our audiences are safe during the process of making our programmes both in the UK and globally.

Salary and total remuneration

Salary: £293,000
Total remuneration: £308,000

Note: the total salary is taken from the BBC Annual Report and Accounts 2010/11. The total remuneration figure is also as per the annual report and accounts but reflects the removal of  Lucy's pensions supplement from 1 April 2011. Lucy stepped down from the Executive Board on 31 March 2011.

Biography

Last updated July 2011

Lucy Adams is the Director of Business Operations.

Lucy joined the BBC as Director, BBC People on 1 June 2009, and is responsible for the full range of HR functions including training and development, resourcing, employee relations, reward, organisation design and change management. She is also responsible for the BBC's outsourced HR services.

Lucy's role recently expanded to Director, Business Operations to include BBC Workplace who are responsible for running of the BBC's property portfolio and Business Continuity and Safety who support the BBC to ensure that our programming and online content are uninterrupted and that both staff and our audiences are safe during the process of making our programmes both in the UK and overseas.

Lucy was previously Director of HR at the international legal firm Eversheds LLP. Prior to this she spent nine years at Serco Group plc, starting as Change Director in the Rail Division before becoming the Group HR Director in 2004.

Expenses and central bookings

Gifts and Hospitality Register

Gifts and hospitality may only be accepted in line with BBC policy. Information about gifts and hospitality is published every three months.

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  • Lucy Adams had no gifts or hospitality to declare in Q3 2011-12
  • Lucy Adams had no gifts or hospitality to declare in Q2 2011-12
  • Lucy Adams had no gifts or hospitality to declare in Q1 2011-12
  • Lucy Adams had no gifts or hospitality to declare in Q4 2010-11
  • Lucy Adams had no gifts or hospitality to declare in Q3 2010-11
  • Lucy Adams had no gifts or hospitality to declare in Q2 2010-11
  • Lucy Adams had no gifts or hospitality to declare in Q1 2010-11
  • Lucy Adams had no gifts or hospitality to declare in Q4 2009-10
  • Lucy Adams had no gifts or hospitality to declare in Q3 2009-10
  • Lucy Adams had no gifts or hospitality to declare in Q2 2009-10
  • Lucy Adams's Gifts and Hospitality Register Q1 2009-10 PDF (41KB)



Declaration of personal interests

Executive Board members must make a declaration of their personal and business interests, including any memberships or directorships of public or industry bodies, and any shareholdings, as well as any interests that their immediate families may also have.

A summary is published where there is something to declare and where there is nothing to declare. Occasionally an individual will have something to declare but due to the personal nature of the declaration we do not publish details as to do so would breach the Data Protection Act.

This information is published annually, although if any amendments are made during the year an updated summary will be published if necessary as soon as it is available.

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