Share this page

If you have a fair trading complaint, please follow our fair trading complaints procedure. Further details and reports are contained in the bulletins we publish each quarter.

If you have a fair trading complaint, please follow our fair trading complaints procedure.

Further details and reports are contained in the quarterly bulletins published below.



Downloads

To open a PDF file you need Adobe Reader software, which you can download free via BBC WebWise. Otherwise, choose the text-only version of the document.

We have tried to make the above PDFs accessible to all users and therefore have not provided an additional text-only version

bbc.co.uk navigation

BBC © 2012 The BBC is not responsible for the content of external sites. Read more.

This page is best viewed in an up-to-date web browser with style sheets (CSS) enabled. While you will be able to view the content of this page in your current browser, you will not be able to get the full visual experience. Please consider upgrading your browser software or enabling style sheets (CSS) if you are able to do so.